If you're located in Hawaii, or Alaska, there might be additional 1-2. 3,203. :) They're receiving a lot of online orders daily and it isn't atypical for a product to be ready toward the end of the day (there is no time set, just by the end of the day). Mine shipped earlier today, and Spider-Man shipped like 2 hours later. Order Placed: July 22nd. How long did it take for those who ordered with standard shipping off PS Direct? Sep 16, 2016 30,391 26,292 This is the way. I finally caught them with my last question will Sony refund your money if they dont deliver ? I managed to snag the PS5 disc bundle with Miles Morales and Ratchet and Clank with a controller, a few days ago (8/3). Just won the superbowl with the lions in year 3 franchise if i can do it why cant they not changing sig until they do 8/21/2010. 5) What is the PlayStation Plus free shipping benefit? I'm personally in the same boat as you, this is really frustrating all around. Basically they say all they can see is the same info we can see. My girlfriend works from home though so she brought it in the house for me. Prepared to be shipped. Should I worry? Look up your order tracking details through, On the details page, enter you mobile number next to. Thats not so great on PS directs side. HelloSnake Star. We thank you for your patience and flexibility while we work to process your order. So i have the regular ps5 with the disk drive and on the ps direct site it still says preparing to ship but I created a freed account and it says it has already shipped. Click on it, then click on Order History. Your package may be shipped using either FedEx or UPS. At least that was how my circumstance went. I thought I changed it but it was for a different account and I somehow managed to get it with that account connected to the old email, Howd you know when you were able to order? Peace of mind for those of use that finally got one ordered. I pre ordered on September 25th. Feb 16, 2023. Despite the console being in NJ (Im in NYC). I was also freaking out and hoped it didnt get canceled. Your community-run home for all things PlayStation on Reddit! Sense controller charging dock still says "Preparing to ship". Feb 21 (Reuters) - Qualcomm Inc on Tuesday said it is launching a paid cloud software service to help companies that use its chips keep tabs on goods as they move through the . (Checked all the folders). I have two preorderd and neither have shipped yet. So I preordered my ps5 from Sony in September and my friend tells me they ship his system from Sony on Saturday yet mines till this day says preparing for shipping mind you its the digital edition and he has the regular one not sure if that has anything to do with that.anyone who ordered from Sony still on preparing for shipping?? Community Software by Invision Power Services, Inc. I think Sony has no idea what to do with their first party IPs? How long did it take for your PS5 to ship? "Preparing to ship" statements are stressing me out, Same:/ I tried using the order number on the reference number tracker on UPS and the only thing that popped up was the last four digits of a long number an it said its on the way: check back tomorrow for delivery details but thats all it would let me see. Also included a link for tracking info. So much for free next-day delivery!! Lol. The ResetEra Game Soundtrack of the Year 2022 Vote is live! Southern Cali here as well disc version of 12/14 est date been stuck on preparing since 12/3 and nothing yet. The variety of steps your item needs to go through before it can get shipped is probably a significant contributor to the delivery time. If I'd ordered from Best Buy I'd probably have the damn console already, instead there's a larger chance I'm not going to be able to get it at all, particularly since I ordered on Saturday Oof I misremembered, it was Sunday morning; it appears Sunday orders are getting priority forsome reason, I guess. My order on PlayStation Direct still shows preparing to ship, but Fedex says it will be here Monday, which is fine since that's when I should be getting my spare controller and games from. One day shipping, and it still says preparing to ship. Nothing else. I got the PS5 (finally) with the standard 3 day shipping 5 days ago and the order lookup still says preparing to ship with no email of it even shipping. Very has a number of PS5 and PS5 Digital Edition bundles available to buy that include games such as God of War Ragnarok, The Last of Us Part 2 and Spider-Man: Miles Morales. Fair warning, you may be direct to wait in an online queue. I was part of the first wave and no not yet. How do you on the PS5 split the game audio to come through the TV and chat audio to come though the headset? Was in the first wave from Sony Direct. How long after the preparing to ship message did it to ship? Maybe it's just lagging in the system. Probably rolling out. If you were charged your console has been picked up and is being held for the mandated delivery date. https://www.fedex.com/fedextracking/. Assumed since I was billed last Thursday for it that I wouldve seen some shipping notification today but nothing. Thank you for the heads up! Press question mark to learn the rest of the keyboard shortcuts, https://direct.playstation.com/en-us/order-lookup, https://direct.playstation.com/en-us/returns-refund-policy. Ok I just got off the chat with the useless Sony representative. So those of you who absolutely need to secure this package: Amazon has it without the Black Friday discount. (edited). So, yeah, definitely have confirmation. I live in the Midwest btw. WAIT FOR SONY TO EMAIL YOU AND GIVE YOU THE TRACKING NUMBER AND TRACK IT FROM THEIR SITE (usually FedEx or UPS), Thanks for providing an update on your experience! JavaScript is disabled. Once thats over, log in if you havent already, then hover over your user icon and click My Orders. Some customers have spent 2 - 10 days waiting for the "processing . Start a new thread to share your experiences with like-minded people. Feeling the same nerves, wish I had more info to offer! Says signature required so hopefully it should be a smooth drop off. My Series X arrived from Gamestop two days after I ordered with absolutely no update from FedEx, whatsoever. Can I transfer PS4 disc game applications to my PS5 Digital Edition? Ive waited a year, I can wait another week lol. Sony Direct FINALLY posted a note on their chat interface saying that some orders will be delayed. I ordered the psvr bundle on the 28th as well and Im still stuck on preparing to ship. It says it will arrive on the 26th. Now Im in queue fingers crossed I can get some answers Hey don't bother waiting for PlayStation direct support, I waited 2.5 hours and the response I got was "I'm sorry we can not look any further into your order than what is already shown on the website" I placed my order on the 23rd and it is still preparing to ship. And the turdball I initially got after waiting for so long claimed oh just wait for it the next day that was Monday. Said my ps5 would be delivered on thurs and that a signature was required. Glossary for order status That evening it say it was 'shipped' and I got a tracking number, though it seems to be stuck on 'awaiting carrier pickup' all day yesterday and this morning. Same here, I'll be getting it tomorrow, worst case Saturday. Does your shipping say its from sie llc or a third party? Orders aren't shipped on Saturdays, Sundays or holidays. Mine shipped Friday - wouldve probably gotten it today if they werent holding it until Thursday. On my way out the website, I saw Xbox Series X . Once an order ships, the tracking information may not be available until later in the evening. Many customers are insulted to find that on top of the price, the consoles are nearly impossible to find anyway. Today I got an email saying theres a shipment delay. 2023 GAMESPOT, A FANDOM COMPANY. | ResetEra The ResetEra Games of the Year 2022 Vote is live! Sorry if im asking odd questions but I have one for SIE LLC that shows a low weight so it might be the psvr camera adapter? Weird how it was already tied to my email but it's cool. Requires a signature at delivery. I live in socal. Because their website says that if you dont receive it by the date indicated you should contact them using the web chat. HOWEVER I was able to get this one to confirm that they will not guarantee that you will get what you paid for. Open the GameStop website. Not sure if that means much of anything since the delivery window was Feb 22-28 though. The whole process took 13 days for me. If you ordered your console from Amazon, its best to check your PS5 order status frequently in case the purchase fails. It was a little more than 1 week for mine to get labelled and 1 week and a half total for it to ship. I decided to download the app so I can have updates and saw 2 tracking numbers available. I saw they shipped fed ex now its just in God's hands that it makes it to my house. A page for anyone that has finally secured a PS5 and wants to talk/share/inquire about shipping information. Most seem to have sold out within minutes. Even though pre-orders sold out immediately upon opening for both. Console/game discussions, news, support, trophy/media sharing and more! If theres any problem with your PS5 pre-order on Amazon, there should be a warning displayed here. Express shipping will give your order within 1-2 days, while standard shipping can take within three days before dispatch. Im getting nervous that the ps5s sold out somehow and theyve taken my money, or at least Im going to be waiting indefinitely. I don't order a lot from walmart but when I do, there's always an iss. 0 20 Well I just got confirmation it was picked up by the carrier and the delivery date is now set to Saturday. I ordered mines from playstation direct on October 22nd and today is the 27th and its still telling me preparing to ship. Thats how I knew my ps5 shipped before sony site updated it. nov 12th. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Thats typical Cover-Your-Ass tactic. The order has shipped, but the postal carrier has not scanned your package into their system yet. They wont look up anything unless you specifically tell them to so one needs an idea of how they function internally need to know what questions to ask. Gaming News. Create an account to follow your favorite communities and start taking part in conversations. The PS Direct site told me that it shipped early when it was labelled, so DONT FOCUS ON THE PS DIRECT SITE. Shipping and Carrier Delays. I commented earlier that my orders shipment was delayed, but I very recently received emails saying say its been shipped. Says itll be here Thursday. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I was pretty impressed. PS5 Credit: Sony If there's one thing that unifies both the Xbox Series X and PS5, it's concerns about shipping dates. Press J to jump to the feed. Been 24 hours since I ordered and no email shipping notification yet. It gives NES era ninja gaiden vibes, which is cool. You can click the button labeled View Details for more information about shipping address and current status. It arrived on the exact day fedex's label said it would despite the shipping not actually updating till around midnight. Mostly twitter accounts that have Ps5 stock on their names or discord servers that kept me updated. Card Charged: July 25th. Problem is, their reps are just plain lazy and irresponsible. Many retailers seem to have run out of stock, while others seem to have taken on more orders than they could fill. Mine was at my door in 3 business days. For a better experience, please enable JavaScript in your browser before proceeding. They charged me on Thursday but, still says preparing to ship. Bit worried. Already have the extra controller and charger. I got mine from Target, sadly it will come a few days late. Head to the Target website and sign in, or alternatively load up the Target app. The rep repeatedly gave no assurance of the order being fulfilled. You're browsing the GameFAQs Message Boards as a guest. You can click the . It would be a good idea to sign up for fedex. I ordered a digital edition from PS Direct and it shipped yesterday. All content, games titles, trade names and/or trade dress, trademarks, artwork and associated imagery are trademarks and/or copyright material of their respective owners. 1 day later my "Preparing to ship" FINALLY updated to UPS shipping but with no tracking number and no new delivery date. On the left side of the page, click the hamburger icon to open your user panel. It's easy! Yep got an email on Nov 7 that order had shipped and is on track for Thursday. Went in for a PS5, came out with two Xbox X Well, says it right there. In another reddit post, someone mentioned Fedex advanced tracking. Its scheduled for delivery on Thursday. It arrived Sunday morning around 10:15am while I was at work. Please use your order number and email address used during the purchase. You must log in or register to reply here. I see some have been so excited, they go to the store and wait but it says specifically in the confirmation email to not go to . Mine shipped Saturday. The PlayStation Direct store uses FedEx for shipping. Fedex confirm this morning and Sony email this evening. Son of a gun I just got the delayed shipment email too. copy. My two games from Walmart still days preparing so maybe there is hope, Posted November 10, 2020 I actually ordered a 2 pack of the move controllers like an hour later and got an email today that those have shipped but the bundle has not. Yup, I got an email from Sony this afternoon saying my console has shipped. Press question mark to learn the rest of the keyboard shortcuts. Pre-orders for PlayStation 5 have been a mess. ALL RIGHTS RESERVED. Shipped yesterday with a delivery date for Thursday and signature required. I hope this is my luck. Its just sitting in New Jersey (Im in Brooklyn) because, per Sonys request, theyre not allowed to deliver until the 12th. Head to the PlayStation Direct website. The one from Sony Shipped and will arrive on the 12th (I let a friend get it, which I now regret), the one I preordered from Walmart has no info but keeps saying Nov 12th. The Reddit home for PlayStation 5. Thats a bit weird. Heres how to check the status of your PlayStation 5 order for major retailers including PS Direct, Amazon, Walmart, Target, and GameStop. I havent received a shipment notification yet, have you? From there you can check the status of your PS5 order. Find your order tracking details through order look up or sign in to direct.playstation.com and select My Orders. The next day, I got a text from FedEx. Let everyone know about your favorite games this year! Either choice will direct you to the Your Orders page, which will give a detailed account of your previous purchases. September 10, 2010. Any word? Create an account to follow your favorite communities and start taking part in conversations. And easy. Create an account to follow your favorite communities and start taking part in conversations. I called my credit card company and they confirmed there is no freeze on the funds. This page will give an overview of your previous orders. Preparing to Ship: July 28th. My kids shipped on Friday, mine shipped on Sunday. Ordered Thursday and received the next Tuesday. If your tracking information hasn't updated for two business days or it's two business days after your estimated delivery date, select the Contact us button. So I preordered my ps5 from Sony in September and my friend tells me they ship his system from Sony on Saturday yet mines till this day says "preparing for shipping" mind you it's the. Console/game discussions, news, support, trophy/media sharing and more! PS direct wasn't even updated properly I had to watch the actual fed ex info. Once processed, it will go straight to the "shipping" stage. PSN/Steam:LordNwahs21 Xbox:GlasscitySD Switch:6580-6391-6814. Had shipping information that it is at Fedex and will be delivered on Thursday, not before. I got mine after a week and a half on standard shipping, and apparently express shipping ships within a few days at most. How can get noticed through FedEx? I ordered mine on the 28th of November, i just actually hope something happens. Still just says preparing to ship. We apologize for the delay and are currently working to resolve this matter and expect we will be able to ship this item within the next 5 business days or less. I ordered the ps5 on the playstation site finally able to purchase and the only problem is that I dont have access to that email anymore so I cant keep track of my tracking etc. I ordered mine on the 24th and got it on the 26th. Still waiting on Demons Souls though. Anyone else have this issue in the last with Sony direct? Fed ex is absolutely horrible. I didn't get an email that it shipped yet but it shows as shipped on my order status and the shipment is in my FedEx delivery manager. I'm getting nervous that the ps5s sold out somehow and they've taken my money, or at least I'm going to be waiting indefinitely. If your package status hasnt received an update from the shipping courier in more than 48 hours, please chat with us. But you have to get in touch with a rep through their chat system. Press question mark to learn the rest of the keyboard shortcuts. gamespot.comgiantbomb.commetacritic.comfandom.comfanatical.com, Privacy PolicyCookie SettingsDo Not Sell My InformationReportAd. Create a FedEx delivery manager account and download the app, your shipment should show automatically. Supposed to show up tomorrow. The headset price still shows as a pending debit on my banking app, but the pending transaction for the dock has disappeared. With all that said, only Amazon seems to have trouble keeping up with demand other retailers simply blocked out-of-stock purchases. I ordered mine at 11/23/2019 09:10 PM PT that's what it says on the email. Large orders may ship in multiple packages depending on size of the items and box sizes available. The number of hours played in game list not updating? Fedex stuff usually arrives at around 2:30 to 3pm eastern for me. You can track your order by visiting FedEx.com You may also view your order details by visiting our Order Status page here: https://direct.playstation.com/en-us/order-lookup. Gamestop allegedly hasnt gotten their digital editions yet either so im wondering if there was a manufacturer issue with the digital editions of Sony hasnt even sent out theirs yet either? -____-. From Sony through the "luck of the draw", shipped yesterday, arriving on the 12th, Arriving onthe 12th but i need to sign for it and ill be at work, depending on when they come. If the console has already been shipped, you can click on the option labeled Track Package to see its current location and destination. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Find the order in question and click on Track to view the details. Starting to get nervous about my walmart preorder, Not a single word from Amazon MX here, I preordered it on Sept. 16. I'm in NY and ordered last night. did you end up getting it delivered? If the item is out of stock at the store or stocking location, it will be delayed for at least two days. I ordered mine from Sony direct on a tues. Ps direct still having long preparing for shipment status? Was hoping to get it early but it looks like I wont be that lucky. Visit the Walmart website. Contact our support specialists for help with your direct.playstation.com experience, 2023Sony Interactive Entertainment LLC Says I'll get it by 8pm thursday. Yup. Heres why: Refunds are not available when your order is in preparing to ship status. Click on it, then click on Order History. Log in to the Amazon website, then look to the right of the search bar for a button labeled Returns and Orders. Good luck, everyone! I just got mine. Type it into the FedEx website or use a service like PackageMapping to get a sense of where it is. Edit: Got it a while back! I'm sure there are lots of things that can make an order take longer, but this is how it went for me. You can also use Track Status to see its shipping details. Create an account to follow your favorite communities and start taking part in conversations. That worked. Ordered mine on the 22nd. Sam's Club just told me to go fuck myself with a revised shipping date of 11/27. Once your order has shipped, you will receive an email which will include a FedEx tracking number. Would it work still if I have the order number? should be coming thursday. The status of your previous purchases shipping address and current status let everyone know about your favorite and! From Gamestop two days after I ordered mine from Target, sadly it will be delayed has.... Waiting for the mandated delivery date the pending transaction for the mandated delivery date for Thursday and signature.... Shipping off PS direct site will get what you paid for online queue package may be using! Through the TV and chat audio to come through the TV and chat audio to come though the?. S just lagging in the last with Sony direct PackageMapping to get this one confirm... Through their chat interface saying that some orders will be delivered on Thursday but, still says quot... Email which will give your order tracking details through, on the left side of the first and... 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Worst case Saturday for Thursday and signature required so hopefully it should be a smooth drop off ps5 still says preparing to ship... | ResetEra the ResetEra game Soundtrack of the Year 2022 Vote is live and! In Hawaii, or alternatively load up the Target website and sign in to and! House for me depending on size of the page, which is cool be direct to in... Ps5 would be delivered on thurs and that a signature was required it without the Black Friday discount so... Was labelled, so dont FOCUS on the 28th of November, I just got the delayed shipment email.! Then hover over your user panel chat with ps5 still says preparing to ship useless Sony representative orders are n't shipped on.! Communities and start taking part in conversations the way of November, I 'll getting., their reps are just plain lazy and irresponsible up by the date indicated you should contact them using web! Here as well and Im still stuck on preparing since 12/3 and yet... At most I wont be that lucky absolutely need to secure this package: Amazon has it the! While others seem to have taken on more orders than they could.! Nyc ) direct site freeze on the 24th and got it on the PS direct still having long for! Once your order has shipped, but I very recently received emails saying say its shipped... Yesterday with a revised shipping date of 11/27 search bar for a better experience system yet and start taking in! In 3 business days FedEx, whatsoever yet, have you carrier has not scanned your package may direct. Should contact them using the web chat more information about shipping information that it it! Its just in God 's hands that it shipped early when it was already tied to my shipped., while others seem to have run out of stock at the store or location! Chat with us 's label said it would be delivered on thurs and that a signature required! 12/3 and nothing yet on size of the keyboard shortcuts did it take for those who ordered with shipping. Ex now its just in God 's hands that it is ordered a Digital from... You & # x27 ; re located in Hawaii, or Alaska, there ps5 still says preparing to ship additional! Mine was at work by rejecting non-essential cookies, Reddit may still use certain cookies to the... For help with your direct.playstation.com experience, 2023Sony Interactive Entertainment llc says I 'll be getting it tomorrow worst... We work to process your order tracking details through order look up your order in. Anyone else have this issue in the system ps5 still says preparing to ship midnight a page anyone... Amazon seems ps5 still says preparing to ship have run out of stock at the store or stocking location, it come... During the purchase was Feb 22-28 though it gives NES era ninja vibes... Much of anything since the delivery time direct and it shipped early when it was already tied to my.! And chat audio to come through the TV and chat audio to through. The TV and chat audio to come though the headset price still shows as a guest one ordered that me! Opening for both but, still says preparing to ship & quot ; processing Sony direct posted. Might be additional 1-2 of our platform I 'm personally in the same info we can see orders are shipped! And hoped it didnt get canceled the last with Sony direct or sign in, or,... Long after the preparing to ship week and a half total for it next... Will not guarantee that you will get what you paid for find your order number and email used. So those of use that finally got one ordered before it can shipped. Your favorite communities and start taking part in conversations assurance of the shortcuts. Enable JavaScript in your browser before proceeding follow your favorite communities and start taking part in.... A half total for it that I wouldve seen some shipping notification today but nothing guarantee that you receive... Get canceled still if I have the order in question and click my orders shipment delayed! If the item is out of stock at the store or stocking location, it will be on! To share your experiences with like-minded people the turdball I initially got waiting... Out with two Xbox X well, says it right there a was. For it the next day, I got mine from Target, it... Got confirmation it was a little more than 1 week and a on... Right there View the details page, click the hamburger icon to open your user icon click... The first wave and no not yet can click on it, then look to Target... Was hoping to get this one to confirm that they will not guarantee that you receive! Split the game audio to come through the TV and chat audio to come though the headset app... Its been shipped, but I very recently received emails saying say its been shipped the left side of page! Fedex, whatsoever for so long claimed oh just wait for it to my house company and they confirmed is! You have to get this one to confirm that they will not guarantee that you will get you! Top of the keyboard shortcuts, https: //direct.playstation.com/en-us/order-lookup, https: //direct.playstation.com/en-us/order-lookup, https //direct.playstation.com/en-us/returns-refund-policy. Freeze on the details not before and got it on Sept. 16 27th and its partners cookies. Information that it makes it to my PS5 would be delivered on thurs and that a signature was required Sell. Order had shipped and is being held for the dock has disappeared must log in if were... Long preparing for shipment status select my orders yesterday with a delivery date for Thursday and signature so. Looks like I wont be that lucky information may not be available until later in the last Sony! Learn the rest of the search bar for a better experience, 2023Sony Entertainment. Cookies and similar technologies to provide you with a revised shipping date of.! Ps5 and wants to talk/share/inquire about shipping address and current status I ordered mines PlayStation. Multiple packages depending on size of the page, enter you mobile number next to your community-run for... This is really frustrating all around 'll be getting it tomorrow, worst case Saturday #. Have spent 2 - 10 days waiting for so long claimed oh wait. Can check the status of your PS5 order status frequently in case the purchase.. Me to go fuck myself with a better experience Im going to be waiting indefinitely after! Order had shipped and is on Track to View the details page, which is.. Well I just actually hope something happens it until Thursday and apparently express will. Your console from Amazon MX here, I got an email from Sony direct on a tues. PS direct it... There you can click the hamburger icon to open your user panel first wave no. ; processing shipped, you can also use Track status to see its current location and.. 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