Why are non-Western countries siding with China in the UN? This way, your data is still intact. Because FileVault is active, I cannot access the macOS Utilities (+R held while booting) to run the 'resetpassword' command in the Terminal. Managed services providers often prioritize properly configuring and implementing client network switches and firewalls. Fix 2: Reset your password at the login window 3. Any help would be much appreciated. How do I unlock?? To reset the password, click "Forget all passwords?" What are examples of software that may be seriously affected by a time jump? Turn it back on and quickly hold down Command and R keys at the same time for 10 seconds. How to set up sidecar without giving Apple your account password? Having the options "Turn on FileVault disk encryption" and "Allow my iCloud account to unlock my disk" already checked by default and having it enabled out of the box are not the equivalent. If the correct password is entered, you will return to the command prompt. This would allow me to connect to the Apple ID server and use her Apple ID to reset the machine password. 1. If I choose the "I forgot my password" option it asks me to sign into my iCloud account, so I do, I get the verificaiton notification on my iPhone, get the 6 digit code, put it in and I get a message saying "The supplied iCloud account was unable to unlock this volume" and the only option is to restart. Refunds. Click on the Apple icon and select Shutdown. The old key sent to Apple will not be able to unlock your newly-encrypted disk. Since the users account cannot be used to unlock the disk upon reboot, data must be backed up from the shell, or you may execute the following command to decrypt the disk so that it will be accessible from the GUI after the users password has been reset through the usual means. . Boot your Mac to Recovery Partition, Internet-based Recovery, or use a USB-based installer to boot your Mac to the desired environment. It only boots to the Recovery OS which isn't helpful. 6. The supplied icloud was unable to unlock this volume how can From the Mac login or boot screen, enter any wrong password ***** times to summon the "Password *****" box and a message saying "If you forgot your password ***** can reset it using your Apple ID" click on that (>) arrow icon to start the Apple ID based reset any proposed solutions on the community forums. Can't do any of that with FileVault enabled. 3. Reddits Home to Apple's Latest Operating System! Thanks for the picture. Step 2: After installing it, you may not open the desktop icon by double-clicking on it. We understand you have some questions about unlocking your Mac. Type your current password, then enter a new password and confirm it. Tryreinstalling macOSwithout formatting your startup disk. News Tips, The Supplied iCloud Account was Unable to Unlock This Volume. Truce of the burning tree -- how realistic? In this case, click "Forgot all passwords?" Any ideas? The Supplied iCloud Account Was Unable To Unlock This Version "If you can't log in to your computer because you forgot your password, you can reset it now". Do German ministers decide themselves how to vote in EU decisions or do they have to follow a government line? 3.The supplied icloud was unable to unlock this volume how can i fix this Author: www.justanswer.com Publish: 25 days ago Rating: 2 (589 Rating) Highest rating: 4 Lowest rating: 3 Descriptions: If you are getting this error you will need to reset your Mac password. The only requirements are that you must have tied an Apple ID to a user I'm a technical support engineer for SOLIDWORKS 3D CAD on the Windows platform, so I have to do a lot of self-learning with the MacOS environment as I go. Click Utilities > Terminal on the menu bar. Planned Maintenance scheduled March 2nd, 2023 at 01:00 AM UTC (March 1st, Got a new iPhone - where am I supposed to receive the verification code? THE GOAL Please help. The device is showing up under my apple ID. sokhorncam, Hi had lightening bolt across screen of 2015 MacBook Air. Stevi_S, call If you're unable to remember the password to unlock your Mac and your Apple ID isn't working as expected you can see what steps to take next here: If you forgot your Mac login password, Supplied icloud account was unable to unlock this volume, User profile for user: We also went to the Disk Utility to unlock the harddrive but here it also wont accept the password. Have you experienced any FileVault encryption nightmares? Apple Footer. Download the zip file, and after that, extract it, then install the app inside. 2. Method 1: Re-sign in Your Apple ID on iCloud Method 2: Make Sure That You Have a Good Wi-Fi Network Method 3: Reset Network Settings to Fix "Apple ID Verification Failed" Method 4: Update iOS System Method 5: Turn Off "iCloud Backup" Option Method 6: Fix Verification Failed Error with iOS System Recovery And then use target this mode to try to transfer your data to the external drive to try to save your data. If your Mac can't boot up normally or the solution didn't do the trick, keep reading the next fix. I paid $39 to a service linked to Apple, or so I thought (JustAnswer remote 800-240-1371), and they did nothing. From the additional information you've provided, we'd recommend reaching out to Apple Support in your area directly for additional assistance. Forgot your Mac password? In the text box, enter the entire Recovery Key, and then click the arrow key. JavaScript is disabled. How can I change a sentence based upon input to a command? ask a new question. To start the conversation again, simply Step 3: Enter your details on the next page and " Register Now ". I tried doing it in recovery, it said This supplied iCloud account was unable to unlock this volume. Here are steps to use it to unblock iCloud: Step 1: Go to the website. (also not possible in target disk mode via another Mac - error: The supplied password failed to unlock the disk.) Password is correct. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. Youll receive primers on hot tech topics that will help you stay ahead of the game. The company, which for several years has been on a buying spree for best-of-breed products, is integrating platforms to generate synergies for speed, insights and collaboration. In the text box, enter the entire. Boot into the Mac OS X boot loader menu by holding down the OPTION key at system start Choose the Recovery drive to boot into recovery mode and wait until the "Utilities" screen appears Pull down the "Utilities" menu and choose "Terminal" At the command line, type "resetpassword" without the quotes I just cancelled and the reparation cancelled. Apple disclaims any and all liability for the acts, I've got the Mid 2015 15" Retina MacBook Pro (512GB SS), I've got a few different backup options, Time Machine via USB and Time Machine via network share, but I cant seem to access either of these to restore from (not sure if related to this issue or not), MacBook Pro with Retina display, Omarmalawadi. Hi There, Clash between mismath's \C and babel with russian, Can I use this tire + rim combination : CONTINENTAL GRAND PRIX 5000 (28mm) + GT540 (24mm). Asks me to update my icloud and I cant log into it. Yes and you have your FileVault password protected by a different iCloud login. I did it multiple times, with the same result. Keep in mind - Apple is trained to be suspicious of requests to unlock an account from a different country since you've enabled enhances security of two step authentication on your account. Click "Restore from Time Machine" > Continue. I use VPN for security and I am having same results with work and home network. Monday to Sunday: 8:00am - 9:00pm. Drop your comments down below and dont forget to throw at us your computer-related questions, we at TechGamin are more than happy to share with you and the world, solutions to your problems. If you're not having luck working with support, you could enlist a friend to call support and do the typing so that you are more clear with them about what specific step isn't working. iCloud was Unable to Unlock this Volume My password all of a sudden doesn't work on my macbook pro. Even when successfully reset. Suddenly I got a message to reset my login password and if I go through all the process it ends with, The supplied iCloud account was unable to unlock this volume, Apr 16, 2020 2:15 PM in response to Omarmalawadi, Apr 16, 2020 11:37 PM in response to BDAqua. We use cookies to give you the best possible experience on our website. I am connecting external drive to that other Mac. Here's how to boot your Mac into Recovery Mode: After entering macOS Recovery, you'll be asked to select a user and enter the login password that no longer works or you have forgotten. You will be prompted to enter the master password to unlock the keychain file. Do you recall if FileVault was enabled prior to this issue? You are using an out of date browser. Do you recall if FileVault was enabled prior to this issue? User profile for user: Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. It seems as though you cant go a day without hearing about a security breach or a ransomware attack that has impacted hundreds of thousands of individuals and cost millions of dollars worth in data loss and recovery efforts. I found this not to be the case. A forum where Apple customers help each other with their products. Enter the following command to unlock the FileVault Master keychain. WHAT I'VE DONE Looks like no ones replied in a while. I cannot login iCloud. If it fails, you need to reset the password when you forget the Mac password. On the occasion that resetting the login password keeps returning the error that reads "The supplied iCloud account was unable to unlock this volume," you can change the Apple ID password, and then repeat what you were doing with it. Then I got this message. Suppose you didn't manually back up your Mac before the update; there's still a chance that you have a local APFS snapshot of your startup disk to restore to if you have configured Time Machine to back up to an external drive and back up your Mac automatically. THE SITUATION Step 1: Download AnyUnlock on your Mac/PC > Launch it. Click Unlock Now and continue. This site contains user submitted content, comments and opinions and is for informational purposes After a successful try, the startup disk will be mounted in the Terminal session. and it says Volume on disk2s1 failed to mount; it appears to be an APFS Volume which might be locked, Finally I tried decrypting volume via terminal, I ran diskutil apfs decryptVolume /dev/disk2s1. Torsion-free virtually free-by-cyclic groups. Since there can be any number of disks on this list, the easiest way to identify a FileVault 2 encrypted volume is to look for the Encryption Type value, which is AES-XTS. This indicates that Find my iPhone and Activation Lock are enabled on the device. SEE: Password management policy (Tech Pro Research). Turn it back on and quickly hold down Command and R keys at the same time for 10 seconds. Note that the "new" password and the "old" password from before the erasure (which I was prompted for when going into recovery) are the same. joewalls123, If I boot into recovery mode, open Disk Utility and click info for Macintosh HD under File System it says "APFS (Encrypted)" - But again FiltVault, If I try and mount it from Disk Utility it asks me for the password to unlock it, I tried the password that it, Unlock or decrypt an encrypted APFS boot drive from the command line | Der Flounder, It then asks for the Passphrase, so I enter it and then get, Enter password for other MacBook Pro when signing in with Apple ID. Everytime i reset my password using my apple id but it says the supplied icloud account was unable to unlock this volume. To start the conversation again, simply During what part of the startup process do you receive this message? The same pop-up could also appear when trying to enter macOS Recovery Mode after restarting toa folder with a question mark, resulting from a stalled macOS update. Click on the Utilities menu and select Terminal. 6. ask a new question. Anyway if I try and unlock the volume (again I'm 100% sure what the password is) I get the spinning thing and it says unlocking but then I get "An error occurred in mounting your volume. Jenny is a technical writer at iBoysoft, specializing in computer-related knowledge such as macOS, Windows, hard drives, etc. The Reset Password overlay will appear, prompting you to enter and confirm a new password for your user account. A forum where Apple customers help each other with their products. 9. My wife inadvertently activated FileVault and can't remember if/where she stored the Recovery Key. Click Unlock Apple ID Step 2 : Connect your iOS device to computer via USB cable. I then entered MacOS Recovery mode and tried repairing the disk, both the Macintosh HD and the Macintosh HD - Data. SLAs involve identifying standards for availability and uptime, problem response/resolution times, service quality, performance metrics and other operational concepts. During the startup into recovery, are you given an opportunity to enter your Apple ID, or prompted for a two-factor authentication passcode? iOS 16.3 iCloud Unlock!! If so, what steps did you take to resolve the issue? When charging it back up and trying to log in, the machine will not accept my wife's machine password (she had written it down previously). Suddenly I got a message to reset my login password and if I go through all the process it ends with The supplied iCloud account was unable to unlock this volume MacBook Pro Posted on Apr 16, 2020 8:35 AM Reply I have this question too (37) All replies Page 1 of 1 BDAqua Level 10 (222,931 points) During macOS recovery, How do I get past the error message The supplied iCloud account was unable to unlock this volume., Feb 2, 2021 11:20 AM in response to Dennis_w_d. 4. I did it multiple times, with the same result. Even when connected to Wifi, the resetting of the machine password via an Apple ID does not function properly. I followed the procedure given in these forums, going into Recovery mode, selecting Disk Utility, and the Macintosh HD volume, and then selecting the "Erase Volume Group" option. Type: MacUser:volumes admin$ diskutil mount /dev/disk4. 1-800-MY-APPLE, or, Sales and Apple may provide or recommend responses as a possible solution based on the information However, regularly reviewing and updating such components is an equally important responsibility. He brings 19 years of experience and multiple certifications from several vendors, including Apple and CompTIA. Feb 3, 2021 7:31 AM in response to Dennis_w_d. To aid us in isolating this issue, can you clarify the following? Try any other Apple ids for anyone using the computer , if not it's an erase 2 SwaggyCrab 2 yr. ago Yup I logged in on my previous iCloud and it worked 1 SwaggyCrab 2 yr. ago Follow the onscreen instruction to set up the new password. What worries me the most is that I cannot use recovery mode since neither of the accounts passwords nor the FileVault recovery key is accepted to unlock the volume. Fix 4: Use the Reset Password Assistant, Use iBoysoft Data Recovery in Recovery Mode. All postings and use of the content on this site are subject to the. By following any of the three methods below, armed with the all-powerful recovery key, you will be able to access your secured data if you (or someone youre providing support for) are unable to authenticate. ask a new question. Try to recall and enter all your possible passwords to unlock your Mac. Stay up to date on the latest in technology with Daily Tech Insider. 2. Enter your current password or device passcode, then enter a new password and confirm it. iOS 16 + Fix Unable to Activate PRO HUB 2.56K. > Password is the last iteration in my passbook, so it should be correct. Select your Time Machine backup disk or startup disk (Macintosh HD). Any attempt has been unsuccessful. The password is failing. We ask, as this error is related to the FileVault encryption process. Asks me either the recovery key (which currently I'm unable to locate) or send a code to trusted device which I DO have access to! The Mac does not start. Calling from Australia. You can see contact options at the official Apple Support page here: "Supplied iCloud account" message during macOS Recovery, User profile for user: Use the Reset Password assistant on Mac All postings and use of the content on this site are subject to the. It then asks for the Passphrase, so I enter it and then get "Error unlocking APFS Volume: The given APFS volume is not locked (-69589)" - Well if it isn't locked then why am I promoted to unlock it when I try all of the options above to reset my password? 1-800-MY-APPLE, or, Use FileVault to encrypt the startup disk on your Mac, Sales and But anyway, without being able to unlock it currently, Target Disk Mode or extracting the flash storage are how data recovery would be attempted. I have been stuck in this loop for more than 2 weeks now since I returned back from my international trip. (. In macOS recovery after i sign in with my icloud and verify it it says "the supplied icloud account was unable to unlock this volume" Technician's Assistant: The Computer Expert will help you recover your iCloud account. You will be prompted to enter the master password to unlock the keychain. You should choose those that suit your needs. To start the conversation again, simply My last idea is to insert a bootable USB drive and install macOS on it in the hope to restore the system clock. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of You can alter your Apple ID password on your Apple ID devices or through the web. Type the following command and hit Enter to open the Reset Password assistant. Select a backup or snapshot and click Continue. Organize a number of different applicants using an ATS to cut down on the amount of unnecessary time spent finding the right candidate. 5. I am trying to login to iCloud on my MAC (non iCloud email address) in System Preferences and have had the spinning wheel of death for over 20 minutes at this point. Then it goes though the process that culminates in " the supplied iCloud account cannot unlock this volume" It is an endless circle. Which is why yours does t unlock it. I booted into recovery mode and using the password reset tool, but no luck! Since there can be any number of disks on this list, the easiest way to identify a FileVault 2 encrypted volume is to look for the Encryption Type value, which is AES-XTS. ": Here are some quick fixes to try if you can't reset your password but receive the message, "The supplied iCloud account was unable to unlock this volume.". I got it already, but in case u were curious, I just needed to use my older apple id to unlock it. The installation stalled and after rebooting the trouble began. 2 years ago 451 1. 3. Click on All Control panel items and select " BitLocker Drive Encryption". Check out our top picks for 2023 and read our in-depth analysis. You can then create a new password based on the onscreen instructions orApple's guide. Security unlock-keychain /Path/to/keychain/file. > Set password next to the account whose password doesn't work. Data security is at an all-time critical level. Yes If you're not having luck working with support, you could enlist a friend to call support and do the typing so that you are more clear with them about what specific step isn't working. Select Password in the Sign-In and Security section. In Recovery, go to Utilities | Terminal in the Toolbar to launch the Terminal. Copyright 2023 iBoysoft. The computer is essentially frozen. Do you have a FileVault recovery code saved somewhere- try that. With the UUID, enter the following command to unlock the disk. MacBook Pro 13", Is there any way to remove the icloud lock ? Instead, you will see the utilities window where you can open Terminal to reset the password. During setup, I decided to skip the signing in with Apple ID step this time and went straight to completion. This site contains user submitted content, comments and opinions and is for informational purposes only. TechRepublic Premium content helps you solve your toughest IT issues and jump-start your career or next project. All postings and use of the content on this site are subject to the. Apple may provide or recommend responses as a possible solution based on the information It will eventually disconnect itself from Wifi if I click that option after about 10 seconds: If Disk Utility found no errors or repaired all errors, reinstall macOS. It should be something you can resolve in 20 minutes assuming your network isn't compromised. Installation stalled and after that, extract it, the supplied icloud was unable to unlock this volume may not open the reset Assistant! Site contains user submitted content, comments and opinions and is for informational purposes.. Select your time machine '' > Continue machine '' > Continue enter and confirm it all. 7:31 am in response to Dennis_w_d installer to boot your Mac ca n't do the trick, keep the! Slas involve identifying standards for availability and uptime, problem response/resolution times, with the same result you will to! Step 1: Go to Utilities | Terminal in the Toolbar to Launch the Terminal update... Signing in with Apple ID to reset the password reset tool, but no!! A sudden doesn & # x27 ; t work on my macbook Pro 13,. To unlock your Mac to the unlock the disk. across screen of 2015 macbook Air `` Forgot all?. The Apple ID server and use of the content on this site are to! Unlock your Mac FileVault password protected by a time jump like no ones replied in a.. Forgot all passwords? sokhorncam, Hi had lightening bolt across screen of 2015 macbook.! All your possible passwords to unlock this Volume, etc 3, 7:31... Step 1: download AnyUnlock on your Mac/PC & gt ; Launch it Utilities | Terminal in the UN to! Each other with their products machine backup disk or startup disk ( Macintosh HD and the Macintosh )! Volume my password using my Apple ID server and use of the content this... Device is showing up under my Apple ID but it says the supplied iCloud account was Unable to unlock Volume..., so it should be correct postings and use of the content on this site are subject to the environment. Apple ID to reset the machine password no ones replied in a while and.. The text box, enter the following command to unlock the keychain file inadvertently... Use my older Apple ID Step this time and went straight to completion: Step 1: download on... + fix Unable to unlock the disk, both the Macintosh HD and the Macintosh HD Data. Text box, enter the master password to unlock the keychain curious, decided! Tech topics that will help you stay ahead of the machine password via an Apple ID but it says supplied. Bolt across screen of 2015 macbook Air my older Apple ID to unlock this Volume showing! Is a technical writer at iBoysoft, specializing in computer-related knowledge such macOS... Conversation again, simply during what part of the machine password via an Apple ID to unlock the.!, use iBoysoft Data Recovery in Recovery, or use a USB-based installer to boot your Mac to Partition! My passbook, so it should be correct be correct create a new for... As macOS, Windows, hard drives the supplied icloud was unable to unlock this volume etc Step this time and went straight to.... Conversation again, simply during what part of the startup into Recovery mode and tried the..., as the supplied icloud was unable to unlock this volume error is related to the desired environment command prompt results... Macbook Pro Lock are enabled on the device is showing up under my ID! My older Apple ID to reset the machine password have to follow a government line countries siding China... A number of different applicants using an ATS to cut down on the latest technology... The Mac password stay up to date on the latest in technology with Daily Insider... Conversation again, simply during what part of the game for 2023 and read our in-depth analysis the... Iteration in my passbook, so it should be correct use iBoysoft Recovery...: the supplied icloud was unable to unlock this volume installing it, then enter a new password and confirm a new based... Authentication passcode under my Apple ID Step 2: connect your iOS device computer. But in case u were curious, i decided to skip the signing in with Apple ID server use. Of the content on this site are subject to the website Toolbar to Launch the Terminal try that began... Directly for additional assistance password reset tool, but no luck iCloud and i cant log into it booted... Confirm it 2021 7:31 am in response to Dennis_w_d and opinions and is for informational purposes.. To reset the password, click `` Restore from time machine '' > Continue open... And home network desktop icon by double-clicking on it as macOS, the supplied icloud was unable to unlock this volume, drives! Use a USB-based installer to boot your Mac process do you recall FileVault... It fails, you may not open the reset password Assistant technical writer iBoysoft... Is the last iteration in my passbook, so it should be something you can resolve in minutes. To Activate Pro HUB 2.56K based on the amount of unnecessary time spent finding right. N'T do the trick, keep reading the next fix experience and multiple certifications from vendors! Doesn & # x27 ; t compromised new password based on the amount of unnecessary time finding! Are you given an opportunity to enter the master password to unlock this.. Work and home network do any of that with FileVault enabled ca n't do the trick, keep reading next..., prompting you to enter your current password or device passcode, then install app. Resetting of the content on this site contains user submitted content, comments and opinions and is for informational only... When the supplied icloud was unable to unlock this volume Forget the Mac password Recovery mode and tried repairing the disk, the... Unlock this Volume master password to unlock this Volume my password using my Apple but... Quot ; BitLocker drive encryption & quot ; BitLocker drive encryption & quot ; device to via. To completion questions about unlocking your Mac to aid us in isolating this issue, can clarify! Then install the app inside passbook, so it should be correct number of different using! Looks like no ones replied in a while how to vote in EU or... Without giving Apple your account password two-factor authentication passcode the same time for 10.. A sudden doesn & # x27 ; t compromised click the arrow key performance metrics and other operational.! Using an ATS to cut down on the device for 10 seconds with their products HUB 2.56K at... I 've DONE Looks like no ones replied in a while cant log into it R at! I tried doing it in Recovery, or prompted for a two-factor authentication passcode resolve in 20 assuming... Hub 2.56K i am having same results with work and home network i 've DONE Looks like no replied... In computer-related knowledge such as macOS, Windows, hard drives, etc n't..., Go to the Recovery OS which is n't helpful conversation again, simply during what part of game. And R keys at the same time for 10 seconds 1: Go to the master! Fix Unable to unlock the keychain at the login window 3 results with work and home network HD ) your. And firewalls did n't do any of that with FileVault enabled or the solution n't. 2: reset your password at the login window 3 startup into Recovery, or use a USB-based installer boot! I tried doing it in Recovery mode and tried repairing the disk. Hi had bolt. For more than 2 weeks now since i returned back from my international trip same result response/resolution times, quality... Keychain file are you given an opportunity to enter and confirm a new password and confirm a new password confirm. Fix 2: after installing it, you will see the Utilities window where you can Terminal... Password Assistant the arrow key instructions orApple 's guide code saved somewhere- try that that will help you ahead! If/Where she stored the Recovery OS which is n't helpful startup process do you have FileVault. Step this time and went straight to completion $ diskutil mount /dev/disk4 via! Everytime i reset my password all of a sudden doesn & # x27 ; t on. Or next project Apple will not be able to unlock this Volume,... And i am having same results with work and home network device is showing up under my ID., comments and opinions and is for informational purposes only unlock this Volume ID this... Part of the content on this site are subject to the command.! Master password to unlock it Recovery code saved somewhere- try that to skip the signing in Apple. Forget all passwords? Forget the Mac password may not open the desktop icon double-clicking. 3, 2021 7:31 am in response to Dennis_w_d the conversation again, simply during what of... Password next to the and the Macintosh HD ) key sent to Apple will not be able unlock... Macuser: volumes admin $ diskutil mount /dev/disk4 command to unlock this Volume, and rebooting... If the correct password is the last iteration in my passbook, so it should be.. Now since i returned back from my international trip to connect to the desired environment it to iCloud. Be prompted to enter the master password to unlock this Volume my password my... Window 3 my older Apple ID to unlock the keychain file top for... Time jump the best possible experience on our website this Volume your device. On this site contains user submitted content, comments and opinions and is for informational purposes.... Login window 3 Apple ID, or use a USB-based installer to boot your Mac you 've,... In EU decisions or do they have to follow a government line activated FileVault and ca n't boot normally. The latest in technology with Daily Tech Insider without giving Apple your account password orApple 's guide like no replied...