Come join me and you'll see what I mean. No videos within the app are excluded. It's now going on yet another 5 days. HAVE FUN!! The song is still only available on your iCloud. We sent the member an email confirmation as well.Please let us know if there is anything we can do further. If I take advantage of the ZIN WebI've been trying to cancel my membership for more than a week. I had been sent a discount code to use for the purchase but did not remember until after I placed the order. It could have been better if Zumba acknowleded their failure of not making an annoucement in their response, rather than state that the members "should not have had access to this content to begin with." iPhone - make sure your music is downloaded to your phone. Can I get fields added to the Frozen Membership Roster? Only ZIN Members can access a whole world of advanced trainings and skill-boosting courses designed to sharpen your skills, help you reach new audiences and add new classes to your teaching calendar. To restart your device from the menu: You can create a video playlist by either clicking on the plus sign icon from the home screen or by going to the My Video Playlists link within the video section. I informed him that I was flying in from out of state to attend and was scheduled to return home Sunday morning. In April of this year, inreqhested cancellation of my subscription. WebHi, I'm Chanell Gautreaux and I became a Zumba instructor in 2016 . The Site and Content are the property of Zumba Fitness, LLC, and its licensors and are protected by United States and International Copyright laws. Membership FAQ > Membership Frequently AskedQuestions > What is the average charge for an ambulanc. Zumba Instructor, CPR Certified, Zumba Core, Zumba Glutes, World Rythms Africa ZIN Since SYNC Since. He came back and said they were unable to cancel my account and I will have to continue to pay. Once your playlist is on offline mode, you will not be able to rearrange songs, change crossfade, or trim music. Zumba also reserves the right to terminate these Terms (including any registered account) at any time and on reasonable grounds, which shall include, without limitation, any reasonable belief of fraud, illegal activity, or actions or omissions that violate any term or condition of these terms, or in order to protect its name, business, or goodwill and/or any other user. I had a problem with my credit card and lost my original ZIN Member Since Date. Moni Keep Dancing Additional Classes, Available to Teach Special Events, Available to Substitute Classes. Zumba reserves the right, in our sole discretion, to edit any Submission and to choose to include or not include such Submission on the Site or otherwise use the Submission. When your account reactivates, you will have all the content that you previously had as a ZIN Member in good standing. I feel like they are a greedy company and I do not support that. The Site may include certain services that are available to you via your mobile phone or other mobile device if you have subscribed to them, including the ability to use your mobile device to receive and reply to messages from Zumba, and access certain other features (collectively, Mobile Services). Mohsin Syed is one of Mumbais most visible fitness icons. WebThe ZIN Play app is the all-in-one mobile application for music playlist creation and choreo, exclusively available and free for all ZIN members. All Submissions are treated as non-confidential and non-proprietary, except as specifically set forth herein. I've been a ZIN Member since DEC 2014 and I absolutely love teaching Zumba classes. I was extremely satisfied when I joined ZIN because it gave me all of the tools I need to be a successful Zumba instructor. The Zumba Instructor Network is a monthly membership program created to give you ongoing support and tools for success. We have reviewed the customers most recent response and we stand by our original response that we will not refund or exchange the item as it was purchased during a Final sale. How do I preview a video while creating a video playlist? Plus, ZIN Members have the exclusive ability to use the Zumba name and logo to market their classes. By using the Mobile Services, you agree that Zumba may communicate with you by SMS, MMS, or other electronic means to your mobile device and that certain information about your usage of the Mobile Services may be communicated to Zumba. BBB Business Profiles generally cover a three-year reporting period. It should have been very clear at the training that I was signing a contract and that I would have to pay them for 6 months. ZIN Members, join our official page to stay connected! I had tried canceling before the March payment was even made but nobody ever answered the phone. You should never feel locked into a service like this. Any questions and/or comments regarding this roster should be directed to billinginquiry@aft.org or call us at (888) 8PERCAP- (888-873-7227). Such linked third party sites are not under our control. I contacted the instructor again, along with HQ via email and requested that Zumba credit me for this 5/21 class (even though I am still going to attend because the flight is paid for) and an additional future class (approximately a $300.00 value) for the inconvenience, last minute cancellation and additional airline expense incurred. We are providing these links solely as a convenience. (order #A110UMP-220606173447, order total $74.82) but instructed me to place a 2nd identical order, use the code, and then return the 1st order upon receipt (Order A110UMP-220606175045 order total $59.46). Saturday, April understand that as long as I am a ZIN Member in good standing, my license to teach Zumba classes will never expire. Take your Basic 1 Training. If you are a physical subscriber to ZIN Volumes and Mega Mixes, you will not be able to access this content as a direct integration of ZIN Now and the app, but you are able to upload your songs into your iTunes and acess via the iTunes integration. Come join me, I guarantee you will have a blast! Put the phone on the floor against the wall at a tilt. This means that the payment the member made on the 21st of March was for the month of March. I now have two charges on my card and this situation has not been resolved. If I add a song or video to My Favorites on the ZIN Play App, will it appear as a Favorite in ZIN Now? I am currently licensed to teach Zumba. You can import your old Volumes and Mega Mixes into your iTunes or music device, and from there import it onto the app. We have now been able to reach the member and assist with her request. I'm Safia Abdulgasem, and I live in Aurora, CO. We have tried calling at all hours of the day and night. We use your ZIN Member Since Date to determine how long you have been a ZIN member and what ZINversary perks will be awarded to you. They have made it a huge headache for me and will not let me cancel. Why is there a song on my phone that is greyed out? I've been a ZIN Member since DEC 2021 and I absolutely love teaching Zumba classes. Livestream via Zoom. Customer Reviews are not used in the calculation of BBB Rating. I'm Rayne Rivera, and I live in East Windsor, NJ. Training Language. Apple Music - Apple Music is another form of protected content. You acknowledge that we have the right (but not the obligation) in our sole discretion to refuse, delete or move any Feedback for any reason. I've been a ZIN Member since Oct 2019 and I absolutely love teaching Zumba classes. I'm Carla F Guerrero ruiz, and I live in Dix Hills, NY. I immediately called customer service and the representative said he could not cancel the order. If we select a Submission for use on the Site, it may be displayed for others to see, together with your name and associated Instagram, Twitter, Facebook or Vine (if applicable) profile information (such as your handle and profile picture). The 3 dots will open your song settings. Please be advised that part of the maintenance performed was to ensure that content released prior to the start of an individual's *** membership wasn't made available to those who were not members at the time of its original release. Log in to your former ZIN account by clicking the Sign In button at the top right of Zumba.com. WebHello! Android - You can also access any music that is saved locally on your phone. I feel extremely privileged to be teaching Zumba Gold classes for active older adults. ZIN is a must for all instructors! After I already made a purchase, I called customer service to request for exchange. No. Learn More. You may be required to provide proof that demonstrates why it is incorrect. BBB Business Profiles are subject to change at any time. Licensed to Teach. WebThe joining fee will be discounted to $2 and any additional fees associated with the membership will be waived when monthly promotional discount codes are applied at the end of the online transaction. Any licenses from Zumba and any right to use the Site shall immediately cease upon termination of these Terms. I have not received a reply or follow up from anyone regarding this matter. We have now spoken with******** and have removed her credit card. iPad. Sincerely, *******************************. Una manera de poder transmitir mis "good vibes" y la forma ms saludable de liberar el estrs que genera el da a da, transformando cada clase en una fiesta!. Come join me, I guarantee you will have a blast! Zumba acknowledged to me over the phone yesterday that the messed up the cancellation request and have been billing me all year, but refuses to refund me for anything more than 3 months. Then click Rearrange songs. Then hold the 3 lines next to the song you want to move and drag it and drop it. What is the ZIN discount for Zumbawear merchandise? Can I get it back? WebI've been trying to cancel my membership for more than a week. I will be teaching dance classes, but not Zumba anymore. Please note that if you do send us any such information or material, the information will be non-confidential and non-proprietary and we can fully exploit the information without any obligation or liabilities to you. WebBy signing up for an account you will be able to sign in on both STRONG Nation and Zumba . You may not otherwise copy, reproduce, distribute, publicly display, sell, create derivative works from, decompile, reverse engineer, disassemble, or otherwise exploit any Content, code, data or materials on the Site including, but not limited to, any music, videos, or photographs. "June 29th, 2021 Dear ***************************,----After a careful analysis of your information, we are now able to confirm that we can not provide you a detailed response to your previous and recent statements. Hello! With ZIN, you'll teach sooner, feel confident faster and never feel alone in your Zumba journey. Note that complaint text that is displayed might not represent all complaints filed with BBB. General legal information & brand use guides, Access your ZIN Now music and videos, Volumes and Mega Mixes + add your songs from iTunes and Apple Music (iOS users) / local songs on your Android phones, Customize your songs to include sound effects, crossfade, trimming, change volume and song speed, Take it to your class and access your playlists without the need of wireless internet connection. You acknowledge and agree that Zumba shall have the sole right to determine in its reasonable discretion whether you are engaging in any unauthorized activity and/or violating any term or conditions of these Terms. I think my ZINversary and/or ZIN Member Since Date is Incorrect. If it does not say protected and you still cannot see the song on your app, refer to FAQ question How can I access my local music on my phone? If you still cannot find a solution, please email us at. ! ZIN Since SYNC Since. We emailed her again and advise her that she must call us as cancellation can not be done via email. You'll Get: My First Class is FREE when you sign up for ZIN at your Basic 1 Training! Any opinions, statements, or other materials made available by third parties through the Site are those of such third parties and not of Zumba, and we do not endorse any such opinions, statements, or materials. Click on the cloud to download it onto your phone. We have reviewed this case and we are not able to exchange the item. Response from Asya on the above email is her summarize, and not exact words from **************** and I always feel very disconnected. Can I request past ZIN volumes or mega mix CDs? On 10/03/22 I purchased some clothing items from Zumba wear, due to sizing issues the items were returned to Zumba on 10/24/22. If you put your account on hold, we will hold on to the content for you. You hereby authorize Zumba and its agents to cooperate with (a) law enforcement authorities in the investigation of suspected criminal violations; and (b) system administrators at Internet Service Providers or other network or computing facilities, or other third parties, in order to enforce the Terms. You may not reproduce, sell, resell or otherwise exploit any resource, or access to any resource or Content contained on the Site. I am currently licensed to teach Zumba, Zumba Toning, Zumba Step, Zumba in Circuit. I pointed out that their representative was the one who advised me to place two orders with absolutely no mention of how some items are not returnable and how I am now having to pay for both charges as my card **** is in. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. 117 total complaints in the last 3 years. You acknowledge and agree that we have no control over, and shall have no liability for any damages resulting from, the use (including, without limitation, re-publication) or misuse by any third party of any Submission. This allows you to play the video without being interrupted by pause or loading at all times. 6528 4th street 87107. The reason is simple: Every class feels like a party! ZIN Since SYNC Since. Meanwhile theyll leach $40 from your bank account every month. The registered address of Zumba Come join me, I guarantee you will have a blast! The ZIN membership works just like any other subscription. Licensed to teach regular Zumba classes. WebI've been a ZIN Member since Aug 2015 and I absolutely love teaching Zumba classes and fitness in general. Connect with a network of new and experienced instructors from all over the world. I need to cancel my ZIN Membership but I have called your customer service team and they are not in charge of cancelations. This is NOT a contract that I am obligated to maintain for a duration; this is a subscription that I am entitled to cancel at any time. Zumba has just repeated their Sales policy in their response dated 4/12. To proceed with your cancellation, please log into your Instructor Account on www.zumba.com. To see all the latest styles offered, simply visit our Shop page. When I became a member of Zumba Fitness LCC in 2018, I had access to music and videos. WebZumba. That ensures that your song is downloaded. * Location. The reason is simple: Every class feels like a party! 4. By making a Submission, you grant, and represent and warrant that you have the right to grant, Zumba, its affiliated entities, vendors and licensees a nonexclusive, royalty-free, worldwide, perpetual, transferable, irrevocable, and fully sub-licensable right and license to use, reproduce, modify, adapt, publish, sell, assign, translate, create derivative works from, distribute, perform and display any Submission, as well as your name, Instagram, Twitter, or Vine handle, Facebook ID, profile picture, image, likeness, comments, posts, statements or other information, in any manner, and in any and all distribution channels, venues, forms, media, or technology, whether now known or hereafter developed, alone or as part of other works, without further notice or any compensation to you. In January this year, Zumba removed two of choreo videos from my Zumba account page. In order to download your song to your phone, click on the 3 dots next to the song and select: Download from Apple Music. 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