"Not knowing if she's dead or alive is killing me. She said staff told her "hopefully when everyone starts their cars up, it will scare her enough to come out" which did not eventuate. What if I can no longer travel and I need to amend or cancel my booking? Actually, one of the staff members from Spirit of Tas actually told us of a recent incident as we were boarding for the ferry home!!! My only suggestions would be some salad soup option in the pantry. Hand sanitation stations are available in key areas on all decks. Nice! No. {{IbpCms.accommodationDayTicketsFlavourText}}, {{IbpCms.accommodationPetKennelsFlavourText}}, {{getOptionQuantity(option)}} or fewer {{Utils.pluralize(option.unitText, getOptionQuantity(option))}} available. A woman is devastated and fearing the worst after her beloved dog disappeared onboard the Spirit of Tasmania. If you are travelling with an infant, please be sure to book a cabin that displays a 'cot provided' icon and a cot will be placed in your cabin free of charge. Visit the Biosecurity websitefor more details. Do bicycles need to be booked separately? Caravans / Motor home / Campers / Etc. Request a freight quote using our form. Over the years our service has grown from strength to strength to the point where we have outgrown our home port at Station Pier, Port Melbourne. I need to use medical equipment while on board, is there anything I need to do? 7:47pm Jan 27, 2021 The woman desperately searching for her pet dog after it escaped from a kennel while travelling to Melbourne on the Spirit of Tasmania says the unknown is destroying her. We've rung council who have tried to contact his owners as he has. It was a great way to travel from Tassie to Melbourne. "Despite a thorough search of the vessel, Ester has not been found suggesting that she may have left the vessel inside another passenger's vehicle or trailer. This service may include material from Agence France-Presse (AFP), APTN, Reuters, AAP, CNN and the BBC World Service which is copyright and cannot be reproduced. Measuring height: Vehicle height must include roof racks and any additional items stored on the roof of the vehicle (kayaks, baggage, bicycles etc.). The length includes the caravan and attachments such as a drawbar, bike racks, gas cylinders etc. -Sealing cap has locking side arms or screwed cap with an effective rubber seal.-All other than Jerry Cans and Boat Fuel Containers must be empty and dry of residual liquid.\nIn the event petrol residual is identified inside an empty Jerry Can or Boat Fuel Can the passengers must fill the container with water before being allowed to, can read further information about Carriage of Dangerous Goods here. She has covered a range of areas and issues including crime, health, environmental issues, business . We accept Visa, MasterCard, American Express, Diners Club and JCB credit cards. They will have your equipment checked by the ships electrician. For all special needs, please check in at least 2 hours prior to departure. Please measure the full length of your vehicle from end to end. If you are unsure, please report to the pursers at Reception on Deck 7. A 'caravan' is a unit which is designed and constructed primarily to provide sleeping accommodation. However, you need to include infants in your booking. Cheques will be made out and addressed to the payee, based on the details provided at the time of the refund. You need to provide measurement details for your vehicle to ensure that you are charged the correct price. She has covered a range of areas and issues including crime, health, environmental issues, business, social affairs , the arts and education. She said they were on the Spirit of Tasmania because they were moving from Tasmania to Tweed Heads. Your voucher(s) will cover the cost of your booking. Key points: Holly Alexander and her 2-year-old dog Ester were travelling on the ferry when the animal escaped from its enclosure Holly said she hopes someone has found the dog and that it is in a pound *Biosecurity restrictions may apply to ferrets entering Tasmania. We recommend taking personal toiletries, medication and clothing items in an overnight bag. If you are carrying fishing or any aquatic equipment, such as fishing rods, fishing tackle, boats, kayaks, etc must be declared at each port to the Department of Primary Industries, Parks, Water and Environment (DPIPWE). Gas bottles do not need to be emptied, but must be turned OFF at all times. You are only permitted to drink alcohol that is supplied by us. Ship map can be downloaded here and are also available on board at Reception on Deck 7. Card Payment Fees apply. Please fill in the remaining details below. A distraught dog owner is desperately searching for her beloved pet who went missing on the Spirit of Tasmania ferry. Total length cannot exceed {{getVehicleMaxTotalLength()}} metres. "TT-Line encourages Diane Caney to forward the petition to the company where it would welcome the opportunity to discuss the matters she has raised," he said. Ms Alexander said she hopes someone has found Ester and she is in a pound somewhere. Watch more on the search in the video above As a member you'll enjoy the following perks: Alternatively you may request a callback from a member of staff to help you resolve this - we'll call you on the number on file. See more details regarding the Bass Strait Passenger Vehicle Equalisation Scheme. Parking at Geelong:The new terminal has a free public parking area for visitors and passengers with their vehicles, including caravans and motorhomes, waiting to board the ship. While Ester remains missing, a petition directed at TT-Line CEO Bernard Dwyer has reached nearly 4000 signatures in a couple of days. must to be included in the total measurement. Ms Alexander said the crew "couldn't find her" and "didn't raise any alarms when they were trying to get people to disembark or check their cars as they seemed to think that she might have jumped in the utes or trailers". No, you cannot book this as a return booking. No. Holly Alexander and her dog Ester were on the ferry on Monday, travelling from the island as part of Ms Alexander's move to Queensland. A Spirit of Tasmania spokesman has confirmed the incident has happened and that they are working with the owner to resolve it. When a passenger with mobility impairment is travelling with us and is attaching their wheelchair, scooter or gopher to the rear of their vehicle, we will not charge for the additional length. Ms Alexander said her dog was "already frightened, that would only make it worse". If I amend my booking online, is there an amendment fee? Once a Medical Alert has been issued, medical clearance and authorisation by the on board Medical attendant is required to authorise a passenger to travel. Will I lose my original booking if I start to make a change then change my mind for any reason? At most times, bookings are open for the next 11 months only. You need to provide measurement details for your vehicle to ensure that you are charged the correct price. Thisform also outlines essential information you need to know about carrying such items. Your cancellation has been successful. When making your booking, you need to book the motorhome or campervan as a vehicle and at the vehicle step, select the motorhome/campervan option.A 'Caravan' is a unit which is designed and constructed primarily to provide sleeping accommodation. Be the first to find out about travel updates, special offers and giveaways. Yes. Note: please bring your own extension leads. We hope you book with us again soon. A carer is entitled to the pensioner fare providing they are not a professional carer. Our staff follow the highest level of hygiene protocols and cleaning procedures. In addition to the signed declaration, passengers will need to carry documentary evidence showing that their dog has been treated for hydatid tapeworm within 14 days prior to entering Tasmania. We had an enjoyable night passage on the Spirit of Tasmania. If the animal is injured you can contact the RSPCA on 03 6427 2566 during business hours. Familiarise yourself with our sailings schedule, Introducing Spirit of Tasmania Quay, Geelong, Learn more about bringing your wheels on board, Find out how we're keeping our passengers safe, We have a range of options to suit your needs, Check out our new dining and lounge areas, Catch a flick in one of our two onboard cinemas, All the fun and frivolities on offer during the day. Review tags are currently only available for English language reviews. Yes - dogs, cats, rabbits, guinea pigs, ferrets*, some birds, chickens and ducks may travel on Spirit of Tasmania. A pet dog has disappeared during a ferry trip from Hobart to Melbourne, leaving her devastated owner fearing the worst. The new terminal has a free public parking area for visitors and passengers with their vehicles, including caravans and motorhomes, waiting to board the ship. -Sealing cap has locking side arms or screwed cap with an effective rubber seal.-All other than Jerry Cans and Boat Fuel Containers must be empty and dry of residual liquid. Meg Powell has been a journalist for the Advocate Newspaper in North-West Tasmania since 2019. Apparently we lucked out, because the seas were pretty mild, so no rough seas. Parking at Devonport:Free parking is available at the Devonport terminal located on The Esplanade, East Devonport. On a regular crossing, discharge of vehicles is completed within 90 minutes of the vessel tying up. Generators need to be turned off and non operational whilst onboard. https://spiritoftasmania.com.au/terms-and-conditions/terms-and-conditions-of-refunds. Standard vehicles can have a maximum total length of 6.0m and a maximum width of 2.0m (i.e. Which ages do child fares and infant fares apply for? Does Spirit of Tasmania still sail from Sydney? Spirit of Tasmania operates two ships which sail between Melbourne and Devonport, departing both locations most nights. Infants are under three years of age and travel free of charge. A lot of people were ill on the way over (thank goodness we had a cabin or l would be ill too in sympathy).Our cabin was right at the front, so we felt most of the movement. Don't worry we've still got you! Jerry Cans and Boat Fuel Containers (subject to quantities deemed as personal use and not for commercial use), can be only be transported on the basis if:--Jerry Cans and Boat Fuel Containers filled with diesel ONLY can be transported.-Jerry Cans and Boat Fuel Containers filled with other dangerous fuel eg petrol, aviation fuel and non-standard fuels are prohibited from carriage.-Jerry Cans and Boat Fuel Containers containing diesel must be fully welded at seams (Plastic or Metal).-Jerry Cans and Boat Fuel Containers containing diesel must not be greater than 50 litre capacity. Please fill in your date of birth in the format dd/mm/yyyy. Direct bookings made online at spiritoftasmania.com.au, via Spirit of Tasmania's Customer Contact Centre or at Spirit of Tasmania's terminals can be amended online. {{booking.getDepartureDate(legOfJourney, 'h:mm A')}}, Arriving
"People will boycott your ship and Tasmania over this disgraceful, archaic attitude towards people's pets. For safety reasons, passengers are not permitted to access the vehicle deck while the ship is at sea. Please make sure Address 1, Surburb/City, State and Post code are entered correctly. If amending travel dates (if still required) a new medical alert form is issued. She said a supervisor agreed to review CCTV footage of the ship's hold, but that surveillance of the area where animals are kept was "limited". There are currently no scheduled sailings in the next 3 days. Should you find a lost animal please contact either Devonport City Council on 03 6424 0511 or the Dogs Home of Tasmania at Spreyton Racecourse on 03 6427 2178. Well send you regular emails keeping you in the loop of all our special offers, competitions and all things Tasmanian. A neighbour's dog the girl was playing with has been found about 700 metres from the house Shayla Phillips was last seen about 2:30pm on Wednesday in the backyard of her home on Stormlea Road, Stormlea, playing with a neighbour's two dogs. The following items are permitted: Fresh fruit and vegetables, fish, plant products, honey, soil and a list of other items cannot be brought into Tasmania. Yes, smoking is permitted in designated outside areas of the ship. Exceptional Circumstances Card holders are not entitled to the pensioner fare. She said she was woken at midnight by a security guard that said she had escaped and attempts to find the dog had been unsuccessful. Save. Do I need to provide tie-downs for my motorbike? For more information about travel restrictions to enter Tasmania, visit, {{booking.getDepartureDate(legOfJourney, 'D MMM').toUpperCase()}}, {{booking.getDepartureDate(legOfJourney, 'h:mm A')}}, {{passengerLine.currentQuantity}} x {{passengerLine.displayName}}, ${{getSelectedFareTypePassengerGroupPrice(passengerLine)}}, {{getSelectedPassengerGroupPrice(passengerLine) || 'To be selected'}}, ({{getPassengerNet(passengerLine) | money}}), {{booking.getPetCount(legOfJourney)}} x {{Utils.pluralize('Pet', booking.getPetCount(legOfJourney))}}, {{getVehiclePrice($index) === 0 ? The new gift voucher will be issued to the recipient of the original gift voucher. Remember to include the length of both the vehicle and towed unit together. "This demonstrates ZERO care on the part of the TT-Line. National; Incredible way Shayla Phillips found alive and well after 48 hours missing. If your gas bottle is fixed to your vehicle (fixed via a bracket or compartment) they are permitted to travel in your vehicle. One of the dogs, which also went missing, was found about 700 metres from the house a few hours later. Refund payments will be credited back to the original credit card used for the original booking, via an authorised CardGate Credit Card Payment Gateway. "People in the community are suffering vicariously because we all know how utterly devastating this situation is for Holly and Ester.". Click here for full details about Spirit of Tasmania's amendment and cancellation fees. In the event petrol residual is identified inside an empty Jerry Can or Boat Fuel Can the passengers must fill the container with water before being allowed to travel.You can read further information about Carriage of Dangerous Goods here. Amendment fees will apply. On Tuesday afternoon, Holly Alexander put out a desperate plea for help on a. No, there are no charging facilities or power outlets to charge electric vehicles on board. Passengers travelling with dogs need to present a printed and signed Declaration by Owner or Importer for the entry of Dogs into Tasmania prior to boarding. The following conditions apply to be entitled to book a pensioner fare: If the Concession Card has a dependant adult named on the card, both persons named on the card are entitled to book a pensioner fare. If you are travelling with medical oxygen cylinders, please visit the Specific Needs and Assistance page for more information. The carer must travel on the same booking with the pensioner they care for. Do the same quarantine conditions apply when entering Victoria? must be included in the total measurement. Please refer to clause 6.6 of our Terms and Conditions of Carriage which states: (a) You are permitted to carry alcohol on board the Vessel. Gift voucher refunds will be processed at the time of the request. Pet owner's desperate search after dog goes missing during Spirit of Tasmania voyage. The unknowing owner just has to find their dead dog when they go to collect them at the other end. No Spirit of Tasmania no longer operates sailings from Station Pier, Port Melbourne. Utility vehicles & open trailers one bottle (maximum size 9 litres (25L) capacity. Travel Agent, Freight, Group and Special Event bookings will not be available to amend online. Yes, you can send an unaccompanied vehicle. You are cancelling the following sailing(s): {{ sailing.getOriginName() }} to {{ sailing.getDestinationName() }} departing {{ Utils.dateFormat(sailing.getDate(), 'dddd D MMMM, YYYY') }}, {{IbpCms.paymentTravelInsuranceFlavourText}}, {{IbpCms.paymentNoTravelInsuranceWithGiftVouchers}}. Four-year-old Shayla Phillips has been found "safe and well" in southern Tasmania more than two days after . Looks like you signed up previously. Yes. What is the deadline to make amendments to my booking prior to departure? Also. However, if they are not fixed to your vehicle, they must be declared at check-in. For information on public transport services in Tasmania, visit Tourism On Board during your sailing. Please try again later. Read our Privacy Policy. Yes, you can take your trailered boat. Can I bring dangerous goods such as firearms and ammunition with me? {{booking.getArrivalDate(legOfJourney, 'dddd D MMMM, YYYY')}} at
Our kennels are located on ventilated decks. Please ensure the total height is measured correctly and the correct height is selected at the time of booking. We cannot guarantee priority with loading or unloading due to load demands and operational procedures. Passengers in Recliners are provided with pillows and blankets. Along the way you'll add passengers, any vehicles and accommodation. We recommend checking with the rental car company before booking as restrictions may apply to vehicles travelling on Spirit of Tasmania. A man who says his dog died during an overnight trip on the Spirit of Tasmania ferry is calling for an overhaul of the conditions animals are held in during the 12-hour crossing of Bass Strait. 'Free' : '$' + getVehiclePrice($index)}}, at {{booking.getDepartureDate(legOfJourney, 'h:mm A')}}, Arriving {{booking.getArrivalDate(legOfJourney, 'dddd D MMMM')}} at {{booking.getArrivalDate(legOfJourney, 'h:mm A')}}, {{selectedAccommodationOption.quantity}} x {{selectedAccommodationOption.displayText}}, ${{getSelectedFareTypeAccommodationOptionPrice(selectedAccommodationOption)}}, ({{getSelectedAccommodationOptionNet(selectedAccommodationOption) | money}}), ({{getSailingTotalNet(legOfJourney) | money}}), {{ getSailingTotalPriceText(LegOfJourney.Outbound) }}, ({{getSailingTotalNet(LegOfJourney.Outbound) | money}}), {{ getSailingTotalPriceText(LegOfJourney.Return) }}, ({{getSailingTotalNet(LegOfJourney.Return) | money}}), {{ booking.getCreditCardFeePrice() | money }}, {{option.quantity}} x {{option.displayText}}, Including: {{vehicleOptions.getExtrasDisplay()}}, ${{getTotalMinimumPriceAdvice().totalMinimumPrice}}, {{Utils.pluralize('Deal', numDealsOnSailing())}} available, {{getSelectedFareTypeOptionUnitPrice(option)}}, Return accommodation price is {{ getReturnPriceForSameSelection() | money }}, ${{getSelectedFareTypeAccommodationOptionPrice(option)}}, ({{getSelectedAccommodationOptionNet(option) | money}}), {{getSailing().selectedAccommodation.getExtra(ExtrasCode.Kennel).quantity}} x {{Utils.pluralize("Pet", getSailing().selectedAccommodation.getExtra(ExtrasCode.Kennel).quantity)}} with {{Utils.pluralize("kennel", getSailing().selectedAccommodation.getExtra(ExtrasCode.Kennel).quantity)}}, ${{getSelectedFareTypeAccommodationOptionPrice(getSailing().selectedAccommodation.getExtra(ExtrasCode.Kennel))}}, {{getSailingTotalPriceDisplay(legOfJourney)}}, With Extras: {{vehicle.getExtrasDisplay()}}, Your {{legOfJourney.toLowerCase()}} accommodation, Leave {{Utils.convertNameCase(passenger.passengerDetails.firstName)}} here, Swap with {{Utils.convertNameCase(passenger.passengerDetails.firstName)}}, Move {{Utils.convertNameCase(getActiveSwapPassenger().passengerDetails.firstName)}} here. If you are travelling with your own medical equipment, it is your responsibility to check the rating on your equipment to ensure it complies. See map. Alexander said she had put Ester in a kennel and double checked it was securely closed. The only thing you need to bring is linen for the cot. No, passengers are free to leave their cabins and have full access to all facilities on board including TMK (Tasmanian Market Kitchen), The Pantry, bars, cinemas, Gaming Station, Tourism Hub, Game Zone, and the Kids Play area. I'd do it again in a heartbeat! Passengers can also access the external decks and lounge areas throughout the voyage. It appears your address is invalid. For further information please call Department of Primary Industries, Parks, Water and Environment on 1300 368 550. Gas bottles are permitted on board. For more information on amendment and cancellation fees, click here. {{booking.getDisembarkTime(legOfJourney, 'h:mm A')}}, {{ fee.description }}: {{ fee.price | money:false }}. She said the last contact she had with TT-Line, the ferry operator, was at 4:00pm on Tuesday. Students must apply for their own low income card which is equivalent to a Healthcare Card. Or you can add one to your existing booking via spiritoftasmania.com.au/my-bookingIf you are carrying livestock, please contact us on 1800 884 305 to make your booking.All dogs must be treated for hydatid tapeworm within 14 days prior to entering Tasmania and checked for ticks. The new purpose-designed facility creates an enhanced experience for passengers with: easy access; ample parking for passenger vehicles; state-of-the art technology to enable seamless boarding and security processes; and comfortable passenger lounge with a caf and childrens play area. Can I charge my electric vehicle on board? Cinema needs to be prebooked in busy times. More information can be found in our Vehicle Booking Information booklet. Please ring 1800 634 906 to make this booking. They will be placed on a trolley for the voyage. Please ensure you grab an overnight bag and any medication to take with you. Please ensure the total height is measured correctly and the correct height is selected at the time of booking. But he only took a kwells when he got on the boat, where as the rest of us had taken one at home. If you require a cot, we recommend that you book an Inside Cabin rather than a Porthole Cabin, as the cots are better fitted to the size of an Inside Cabin. If I arrive early what are my parking options? The Spirit of Tasmania has issued an urgent appeal for information over a dog that went missing from the vessel on Monday night. A post on the Spirit of Tasmania Facebook page on Wednesday afternoon said Ester was not found after a thorough search of the vessel, suggesting the dog may have left the ship inside another passenger's vehicle or trailer. Caravans, motorhomes/campervans and boat trailers. Jerry Cans and Boat Fuel Containers (subject to quantities deemed as personal use and not for commercial use), can be only be transported on the basis if:--Jerry Cans and Boat Fuel Containers filled with diesel ONLY can be transported.-Jerry Cans and Boat Fuel Containers filled with other dangerous fuel eg petrol, aviation fuel and non-standard fuels are prohibited from carriage.-Jerry Cans and Boat Fuel Containers containing diesel must be fully welded at seams (Plastic or Metal).-Jerry Cans and Boat Fuel Containers containing diesel must not be greater than 50 litre capacity. This also includes if the scooter or gopher is being transported on a mini trailer. {{booking.getArrivalDate(legOfJourney, 'h:mm A')}}, Disembarking from
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