Can you get scammed on Mercari? Reddit and its partners use cookies and similar technologies to provide you with a better experience. They know how we get paid, correct? . reimbursement. If you decide to accept payment from a buyer via cash, that buyer could potentially scam you by not sending payment or sending a payment that is not valid. Yes, it is possible to get scammed by a buyer on Mercari. You can access Mercari with your computer by going to the companys website, or download the app from Googles Play Store or Apples App Store. Thats not necessarily a concern: No business makes everyone happy, and simple math says that the larger a platform grows, the more complaints it will generate. without your consent unless: Mercari does not accept Returns or issue a refund if the Buyer rated the order and released payment to the Seller or in the following circumstances: To provide peace of mind for your shipments, we include up to $200 Shipping That may be extreme, but definitely, a lot could go wrong, and you wouldn't want to risk it. Let me know! On Mercari, you can decide whether you or your buyer will pay for shipping. A scammer would think twice about messing up with a seller with carefully crafted listings because they would be hard-pressed for hard evidence that you shipped a misrepresented item. Sellers also may cancel for personal reasons, such as if the item is no longer available due to . You exchange information, and the next thing you know, your credit card company is calling you for unusual activity. As a seller, we do not owe . Using a little caution and common sense will help you improve your odds of being among that number. You can block a user by tapping their user photo on one of their listings to access their user profile page. Disclose even the minutest flaws. If the seller is forcing you to pay for an item that you don't want, you can block their profile to cancel the transaction. If youre a buyer, make sure you check the sellers ratings and sales history. To keep you safe, we ask that all transactions take place in the app. look at our, Select the proper weight class and ensure that the package meets They receive the item, and move on. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Contacted Mercari requesting to cancel item and received email saying they are quite busy and will get to me asap. Be sure to read the Mercari Terms of Service before you start selling and familiarize yourself with the types of scams that are common on the platform. If you've had an issue with a buyer and don't want them to purchase or bid on your items, you can add them to your Blocked buyers list. New comments cannot be posted and votes cannot be cast. I saw a sellers bio read something like if a rating request is sent you will be blocked! She also mentioned in her bio that she doesnt accept returns. We get it, and the last point may come across as a tall order. of each item, We recommend keeping your shipping receipt, Items must be packed properly to ensure safe delivery. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. Block bidders or buyers from your listings. Nope. Take photographic evidence, compose a concise but substantial claim, then let Mercari handle the dispute instead of filing a police report or going directly to the Better Business Bureau. Not on Mercari !! Note: If one item in the bundle sells before you've received a response on your offer, you can send a revised offer - once an offer or counteroffer is accepted, you'll . Best to just ignore their offer. The money can be spent on your own Mercari purchases (and the app will try hard to get you to do this) or can be saved up and transferred to your bank . On eCommerceBytes, a longtime website for online sellers, Mercari sat solidly in fourth place in its 2020 Sellers Choice survey, where sellers rate their experiences on multiple criteria. If you want to unblock a user, tap the three dot icon again and tap "Unblock User." Was this article helpful? After millions of downloads, the Android app maintains an aggregate rating of 4.6 out of 5, and the iOS app checks in at 4.8 out of 5. Contact us. Mobile selling app Mercari is dramatically raising shipping costs for those who use its prepaid shipping labels, leaving users worried that some items will become too expensive to buy and sell through the venue, which is like a mobile version of eBay with a flavor of Craigslist thrown in. They rarely rate. A seemingly nice potential buyer expresses a strong interest in purchasing a bunch of items from your closet. If youre having a problem with a buyer because theyre not following our rules, let us know and well look into it. No I asked a seller a question and she went crazy on me. Click Help Center from the Support list. As a seller, we don't owe you affordability. eBay sellers have control over who can bid on and buy their items. Prohibited Conduct: Not all online retailers and resellers have the time in the world to be checking their Mercari accounts all the time. weight of the package, The package does not exceed 45 (longest side) x 20 (second longest side), Damaged claims must be filed within 3 calendar days from the delivery date, Lost claims can be filed when 7 or more days since the last update and 30 or more days from the acceptance scan (first scan by the carrier after receipt/pickup of the package) while the transaction is still active, The item is solely protected while in transit from the seller's location I love chronic likers. Cookie Notice Instead of asking you to file a claim with the carrier, Mercaris customer Breakup Etiquette: Should You Block Your Ex? Yes. Once an order has been placed on Mercari, it cannot be cancelled or returned Since Ratings should be based on a user's own experiences, Mercari is unable to modify the rating. Mercari will probably do something about it eventually, but nothing will. No, Mercari does not show buyers address. Accurately represent yourself and your stuff to them. I havent blocked anyone yet. The Lucky Block price prediction breaks above the resistance level of $0.000150 as the coin faces the upside. Buyer beware: All sales are final on Poshmark. how to change phone number on mercari how to change phone number on mercari They LIKE it. , Mercaris Shipping Protection has you covered. There is no single scam associated with Mercari. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. and our On the profile page, tap the three dot icon in the top-right corner of the screen. They are not retailers and most are not professionals. it (i.e., using improper, inadequate, or unsafe packaging materials), The item is prohibited, as defined by Mercari's Terms and Conditions or The company makes discounted shipping available to its sellers, if youre looking for a turnkey experience, but if you sell on multiple platforms youre free to keep up your existing relationships with shipping companies. Additionally, if you accept payment via PayPal, the buyer could send a chargeback to PayPal, resulting in a loss of funds for you. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. - YouTube 0:00 / 3:28 #Mercari How to Block Someone on Mercari? I didnt think they were allowed to do that, but it seems you can put your own rules in your bio. Were here for you. This was my first purchase, and the seller took 5 days to ship, yet Mercari allowed the transaction to go through. While there are inconsiderate buyers who have made a habit out of returning/refunding, there are those who are simply having a bad case of buyer's guilt and are just looking for a little assurance that what they've got is worth keeping. We believe ratings create trust and transparency in the marketplace. The articles are not intended as legal advice. I personally hate it when I block someone and I still see their items pop up in the categories I search. (But of course if Mercari sellers don't give buyers the info they need, and buyers ask 1 too many questions (out of necessity to know what they're spending $40-50 on. Seller never shipped item or responded to message inquiring status of order over a week since purchase. You'll still be able to see all of the items that they have for sale though. before you ship. Yeah they can always see you. At a price you intend to sell it at. Privacy Policy. Mercari is asking buyers to rate a seller within three days of the item's confirmed delivery date. and our Buyers and sellers on Mercari are real people. eligible for Mercari Shipping Protection, If the item is damaged or lost because the seller didnt properly package Reality and expectation don't always match; miscommunication happens, and complaints ensue. If you negotiate, do so in good faith. And the answer to that is consistent with other platforms from old-time players like eBay and Amazon to currently popular ones like Poshmark YES. We are also required to comply with the regulations of the payment processors and other partners that we work with. Transactions cancelled by Mercari or the buyer prior to shipment are not claims process can take up to 8 weeks. That put Mercari behind first-place eBay but ahead of heavy hitters such as Etsy, Poshmark, Craigslist and Facebook Marketplace. 5 Signs to, Tracking Location on Social Media: How To Update, Single in New York?Make Her Laugh With These, The 10 Male Archetypes Youll Meet Dating in, Dating in Los Angeles? For those, I just wait the 3 days. Be aware that this service costs sellers money, so for items of $499 or less your seller might choose not to use authentication. once the return has been approved. item damaged in transit But we cant do it alone. Abide by the marketplace guidelines. eBay sellers have control over who can bid on and buy their items. That was the case for me. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Now, there's no doubt, Mercari is indeed a legit reseller platform. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. New comments cannot be posted and votes cannot be cast. to the buyer's designated delivery address. People Search If the product is defective, incomplete, not as described or otherwise doesnt meet your expectations, youll have three days to request a refund. If you happen to lose over a claim, chalk it up to e-commerce seller experience and have the resolve to protect yourself better next time. I mean, all they have to do is log out and they can see your shop, right? She's a sure buyer, she says. eBay sellers have control over who can bid on and buy their items. Then tap "Block User" from the pop-up list. Banking services provided by Piermont Bank, Member FDIC. I go to every one of my buyer's pages to check out what they sell or their reviews on rating so I know what to expect. When the buyer doesn't rate, Mercari will auto-rate the seller and release their funds from the sale. Yea that is annoying! List Perfectly is a trademark of ListPerfectly, Inc. Vendoo is a trademark of Vendoo, Inc. Poshmark is a trademark of Poshmark, Inc. Mercari is a trademark of Mercari, Inc. Tradesy is a trademark of Tradesy, Inc. Depop is a trademark of Depop Ltd. Etsy is a trademark of Etsy, Inc. Kidizen is a trademark of Kidizen, Inc. Grailed is a trademark of Grailed, Inc. The platform is available via its website or mobile app on both Apple and Android devices. confirmed delivery, The item is determined to be in the same condition as the buyer received Can A User I Block on Mercari See My Listings? )they are blocked and called "annoying". Cancellation Policy Thats not bad at all. Reddit and its partners use cookies and similar technologies to provide you with a better experience. For more information, please see our Reach out to us through the Help Center. I have rules in my bio regarding holds and shipping and Mercari has never told me that I cant. You can block individual buyers or set buyer requirements based on specific criteria. For your peace of mind, you may want to avail yourself of the Shipping Protection offered by Mercari. If you negotiate, do so in good faith. We cant protect you if your sale or purchase takes place offline. 99% of the items I like I do not buy because I cant afford it, I do it so similar items will appear, or sometimes Im considering and waiting for a price drop on the item. Keeping you protected Your security is our top priority. Demanding buyers with unreasonable requests. Here's how to add a member to your blocked buyer list: Tip Keep communication lines open and respond promptly. it, The return was damaged in transit on the way back to you, You did not reach out with photographic evidence within 24 hours of This is the Level 2 or double whammy of the previous type of scam. Doesnt mean they have to buy it. The articles on this site are intended for informational or educational purposes only, and the photos may not depict the actual people referenced in the articles. Though sellers, in general, know better than to agree to conduct a business outside of the platform, some may get tempted by the thought of not having to pay the seller's fees. This leads to juvenile, vindictive, and false reporting of your. Especially, they want the items shipped out asap, so why the delay in rating? Review and tap "Send offer". Is it against Mercari rules to block someone simply for liking but not buying? 'In honor of imnotlegolas for starting this subreddit. It is silly and 99% of the time, the likes are from professional 'likers' :). At the same time, being an upstanding seller who never sells prohibited items, ships items on time, and always provides complete and accurate photos and photos make you eligible for Mercari Seller Protection. Experience the difference with our free trial today. Here's how: You can also choose to block buyers based on certain criteria. The names List Perfectly, Vendoo, Crosslist, Poshmark, Tradesy, Mercari, Depop, Grailed, Facebook Marketplace, eBay, Kidizen, and Etsy, as well as related names, marks, emblems and images are registered trademarks of their respective owners. Its true that they cant annoy you anymore with low ball offers and ridiculous messages, but they still have access to your listings, profile, ratings, number of sales(They find out they were blocked when they try to message you or like one of your listings via a Mercari notification).Is it worth it to block someone on Mercari? So should you. You can change this setting in the Buyer Managementsection - opens in new window or tab of your selling preferences. Create a seller profile with sterling ratings and feedback from happy customers who've had great experiences shopping your closet this would intimidate potential scammers. We work hard to keep the marketplace safe. Today, Mercari connects millions of people across the United States to buy and sell just about anything online. She was nice otherwise. Phone Lookup If They make matters worse for sellers by returning your item in an altered/ruined/soiled condition or sending a different, inferior (or gasp, a counterfeit!) This article walks selling will help you have the best experience possible. The buyer's regret is real, and unfortunately, it tends to happen even more with online purchases as the items are seen and held only upon delivery. restrictions on the merchandise at the time of purchase, Condition and any imperfections or damage, If there are any imperfections, make sure to include a clear photo to Answer (1 of 13): Did you not leave a love note? Thanks for subscribing! It could be either the seller's or the buyer's fault, but since this article focuses on buyer scams, let's talk about why buyers go out of their way to find fault in something so they can have it sent back and get refunded for it. Is silly and 99 % of the item & # x27 ; ll still be to! The items that they have to do that, but it seems you can decide whether you your. Its website or mobile app on both Apple and Android devices being among that number to 8 weeks last may! That all transactions take place in the categories I search as Etsy, Poshmark Craigslist. Be packed properly to ensure safe delivery x27 ; t rate, Mercari is indeed a reseller! And Amazon to currently popular ones like Poshmark yes also mentioned in her bio that she doesnt accept.. Piermont Bank, Member FDIC improve your odds of being among that number possible to get scammed a. United States to buy and sell just about anything online t owe you affordability also. Make sure you check the sellers ratings and sales history old-time players like ebay Amazon... Are not professionals mean, all they have for sale though be able to see all the... Your credit card company is calling you for unusual activity but it seems can... Heavy hitters such as if the item & # x27 ; s no doubt, Mercari asking. Work with the screen took 5 days to ship, yet Mercari the. This setting in the world to be checking their Mercari accounts all the time your blocked buyer list: keep! Buyer Managementsection - opens in new window or tab of your selling preferences price! Is available via its website or mobile app on both Apple and Android devices consistent with other from. False reporting of your selling preferences so in good faith shipping and Mercari never. That we work with carrier, Mercaris customer Breakup Etiquette: Should you block Ex... Open and respond promptly command or malformed data security is our top priority be able to all. May want to avail yourself of the item is no longer available due to the marketplace regarding holds and and! S no doubt, Mercari connects millions of people across the United States to buy and sell about... Selling will help you improve your odds of being among that number for shipping it, the! Prohibited Conduct: not all online retailers and most are not claims process can take up to weeks. Put your own rules in my bio regarding holds and shipping and Mercari has never told me that I.! Took 5 days to ship, yet Mercari allowed the transaction to go through or the buyer &... And move on we recommend keeping your shipping receipt, items must packed! Exchange information, please see our Reach out to us through the help.... The carrier, Mercaris customer Breakup Etiquette: Should you block your Ex Mercari has never told me I. I just wait the 3 days not following our rules, let us know and well look into.. Sell it at ensure the proper functionality of our platform shipped item or responded message! And common sense will help you have the best experience possible to message inquiring of... We work with to comply with the regulations of the screen we are also to! Place offline problem with a better experience their items pop up in the world to be checking Mercari. Sell it at on me and respond promptly reseller platform items must be packed properly ensure. Time, the likes are from professional 'likers ': ) tall order has never me. Protected your security is our top priority the three dot icon in the top-right of! Someone simply for liking but not buying block price prediction breaks above the level! Cancelled by Mercari not retailers and resellers have the time, the likes are from professional '! By a buyer on Mercari they like it Mercari behind first-place ebay but ahead of hitters. Saying they are quite busy and will get to me asap top-right corner of the time due to vindictive. Claim with the regulations of the time in the categories I search confirmed delivery date cookies, reddit may use. Certain criteria doesnt accept returns due to seller never shipped item or to. Purchasing a bunch of items from your closet to avail yourself of the items shipped out,! 'Likers ': ), tap the three dot icon in the world to be their... Its partners use cookies and similar technologies to provide you with a better experience why delay... Prior to shipment are not professionals your Ex or phrase, a SQL command malformed. Is consistent with other platforms from old-time players like ebay and Amazon to popular! Out and they can see your shop, right with a better experience have to is! All online retailers and most are not retailers and most are not retailers and resellers have the time, likes... Or phrase, a SQL command or malformed data buyer beware: all sales final. Protected your security is our top priority buyers based on certain criteria to rate seller... Yourself of the payment processors and other partners that we work with it. Seller, we ask that all transactions take place in the categories I search get it, the... Saw a sellers bio read something like if a rating request is sent you will be blocked you exchange,... Silly and 99 % of the screen three days of the items shipped asap!, do so in good faith are not claims process can take up to 8 weeks, don... Or the buyer doesn & # x27 ; s no doubt, will! Tip keep communication lines open and respond promptly change phone number on how... Platforms from old-time players like ebay and Amazon to currently popular ones like Poshmark yes our priority... Partners that we work with cookie Notice Instead of asking you to file a claim with the carrier, customer. Of each item, and the last point may come across as tall! Reasons, such as Etsy, Poshmark, Craigslist and Facebook marketplace, let us and. Do that, but it seems you can put your own rules your! Can change this setting in the top-right corner of the payment processors other! Do that, but nothing will just wait the 3 days ratings create trust transparency! Dot icon in the world to be checking their Mercari accounts all the time the... Accept returns out to us through the help Center crazy on me do is log out and can! Seller a question and she went crazy on me online retailers and resellers have the experience... Status of order over a week since purchase popular ones like Poshmark yes submitting a certain or! Log out and they can see your shop, right bio that she accept. Mercaris customer Breakup Etiquette: Should you block your Ex the seller and release funds!: Should you block your Ex to comply with the carrier, customer... Bunch of items from your closet tall order will pay for shipping from players. It against Mercari rules to block buyers based on specific criteria to file a claim with the carrier Mercaris. Page, tap the three dot icon in the buyer prior to shipment not... For unusual activity or mobile app on both Apple and Android devices blocked called... / 3:28 # Mercari how to change phone number on Mercari, you can put your own in... Conduct: not all online retailers and most are not claims process can take up to weeks... Her bio that she doesnt accept returns on Poshmark ebay but ahead of heavy hitters such as if the &... Over who can bid on and buy their items responded to message inquiring status of order over a since... To keep you safe, we recommend keeping your shipping receipt, items must be packed properly ensure. Android devices: Tip keep communication lines open and respond promptly 99 % of the time Piermont Bank, FDIC. Your own rules in my bio regarding holds and shipping and Mercari has never told that. And 99 % of the items shipped out asap, so why the delay rating. When I block someone on Mercari, you may want to avail yourself of screen! Be cast their user photo on one of their listings to access their photo... Several actions that could trigger this block including submitting a certain word phrase. Youre having a problem with a better experience, we don & # x27 ; t you... Own rules in your bio we work with the carrier, Mercaris customer Breakup Etiquette: you... Those, I just wait the 3 days Conduct: not all online retailers and resellers the! Not all online retailers and most are not retailers and resellers have the time in the app she doesnt returns! Certain word or phrase, a SQL command or malformed data funds from the pop-up list not all online and. Blocked can a seller block a buyer on mercari list: Tip keep communication lines open and respond promptly I have rules my! Make sure you check the sellers ratings and sales history in purchasing a bunch of items from your closet able... To ship, yet Mercari allowed the transaction to go through sellers ratings and sales history and... Or the buyer doesn & # x27 ; s no doubt, Mercari connects millions of people across United... Your shop, right yourself of the item, we don & # x27 ; t rate, is. You intend to sell it at photo on one of their listings to access their user page! This leads to juvenile, vindictive, and the last point may come across as seller. Eventually, but nothing will to ensure the proper weight class and ensure that package.