Permission to use quotations from this article is granted subject to appropriate credit being given to www.arsenal.com as the source. Copyright 2023 The Arsenal Football Club plc. This could result in the match date moving from its current day and time to anywhere from Friday to Monday on the same weekend. Arsenal FA Cup ticket prices on the resale market can vary based on several factors such as the location of the ticket in the stadium, the round of the FA Cup and the importance of the match. Arsenal have announced that ticket holders will be entitled for a refund for the club's final 10 matches of the 2019-20 season. No one knows yet when well know who is approved for the first couple of games since theyll fall within the 10 week window. London, N5 1BU, Explore ourHelp Centrefor answers to common questions, For all other enquiries please use ourNew Enquiryform. All you have to do to obtain your refund for a HOME ticket is send a letter, fax (F/ 0207 704 4161) or email (boxoffice@arsenal.co.uk) from the registered email address of whoever bought the Arsenal football tickets to the club Box Office making sure you state the membership numbers and details of how your tickets were purchased. The Gunners have four home fixtures and six away left in the current campaign, which has been suspended due to coronavirus. It truly means the world to all of us. Can I buy more than 1 ticket with my membership? Our allocation comes from a group of 350 total supporter tickets spanning the whole world. The answer to your question might be answered in the step-by-step guide below. If and when your ticket sells, your membership card will be disabled for the game while the buyer's membership card will be activated. How long does it take to get my cash back? We're not a ticket seller, we're a supporter . Once the tickets are in the basket, they will automatically be assigned to the membership number of the account logged in under. If you request tickets at any point throughout the season, you will receive an email one way or another for each game as soon as we get word, . Ticket Policy and Terms of Service Last but certainly not least, tickets purchased through Arsenal America are 100% non-transferable. We cannot guarantee the physical location of the seats in the stadium, as the club does not tell us where our members will be sitting. Will I be notified if my withdrawal request fails? Arsenal have elected to give refunds to their season ticket holders over the games they will miss due to the coronavirus crisis, admitted that it is "inevitable" that the current campaign will . We have Arsenal v Brentford tickets for home and away tickets. By requesting a ticket, you as the member agree to this. All Arsenal Tickets purchased through seat-compare.com are 100% guaranteed through the safe suppliers. Can I set up a direct debit so the funds are transferred automatically once the service is open or do I have to manually transfer the funds each time? Did you find it helpful? Q. The Gunners say it is 'sadly inevitable' the remainder of the . No, the funds will need to be cleared from your account at the end of each season. Step 5: To view available seats via the Ticket Exchange, you will need to toggle on 'Include Tickets Posted on Ticket Exchange' from the left-hand side menu. The atmosphere should be on fire for this match, so book your 2022-2023 Arsenal v West Ham United . Youll be asked to pay the full amount for the ticket as a deposit. Arsenal Women Home Match Ticket Terms and Conditions 2022-23. If you're unable to find the answer to your query, you can call the Fan Services Team on on 020 7619 5000. 2,500. Step 6:Review the seats being posted for re-sale before accepting T&Csand clicking on Complete Purchase. You receive a confirmation email containing the relevant seat information; simultaneously your card will be activated with the relevant fixture, unless stated otherwise. If a match date is moved due to advancement in a tournament (ex: match moved from March to May because of advancement in Champions League), you will keep your ticket if you are able to change your travel plans. Arsenal v Sporting Portugal Tickets. You wont be able to transfer the funds and will be prompted on what field has been completed incorrectly which will need to be rectified before proceeding to request a withdrawal. Find game schedules and team promotions. The stories that we cover specialize in a wide niche which includes News, Lifestyle, Fashion, Entertainment, Technology, and Women. Manage your membership. To inquire about a licence to reproduce material, visit our Syndication site. Premier League. For debit/credit card refunds, the card and the cardholder must be present otherwise the purchase will be refunded onto an Arsenal gift card. A notification email will be sent to Platinum members who have successfully sold their season ticket seat(s) via Ticket Exchange confirming the dates when the service will be open to withdraw any further funds accumulated after renewing your season ticket. However, all isnt always as easy as it should be when it comes to buying football tickets. Modified on: Sun, 22 May, 2022 at 1:38 PM. What happens if I submit incorrect account details? Please also note that some games may be rescheduled due to various cup competition participationand matches from February through the end of the season have a high probability of being moved. Ticket requests open within hours of the schedule being released each season. The match has now been rescheduled from Saturday afternoon at 3pm to Friday evening at 8pm, to accommodate Sky TV transmission: this is not what he signed up for, and he is unable to go on the Friday. Unauthorized resellers like StubHub are illegal in the UK andshould not be used to purchase tickets as you could be refused entry to the stadium, be ejected, charged fines, or even be arrested. Soccer supporters in England are a different breed than that of American sports fans and they may set out to make your experience miserable if they know youre cheering against them in their home grounds. To open a menu item's submenu, press the space bar. As in previous season, the funds will be deducted from your season ticket renewal for the following season. "This behind-closed-doors credit will be in addition to the two unused cup credits already due to general admission season ticket holders. Arsenal will refund supporters who have bought tickets for their remaining matches this season Credit: PA:Press Association. Gold Membership Terms and Conditions 2022-23 (extract regarding disability) 3 to win an 20/21 Arsenal shirt of your choice! And with fan safety impossible to guarantee, it is "inevitable" all 92 Premier League games still to play will go ahead behind closed doors. Arsenal Women Season Ticket Terms and Conditions 2022-23. Q. FEEL the atmosphere, get behind the scenes and enjoy the build up to the big game. 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PLEASE READ THIS SECTION CAREFULLY. Can I use my account funds to purchase Home/Away tickets or merchandise from the retail store? A. Cashback. Members can . What information do I need to use the Cashback service? When will the Cashback facility be available? We will do our very best to put couples/families/friends together at matches. That would mean waking up in the middle of the night for us here in the states in order to be online at the right time. No Stadium Tour product can be sold on. The likes of Gabriel jesus, Thomas Partey and Bukayo Saka will travel from London to Birmingham for this match. Since the 2020 season, Arsenal have changed to sending us digital tickets, which makes distribution easier for everybody. Check out our exclusive Wallpapers for desktop and mobile today! To close a submenu press the escape key. To open a menu item's submenu, press the space bar. Arsenal America was formed in August 2001 by several fans of Arsenal Football Club who realized that Arsenal had no official supporters club in the United States. A. I have multiple members in My Network; can I use the Cashback service for them? Ticket . How to add your Digital Pass to your phone. Full details and timings will be communicated directly to fans. Get tickets to watch our games against Manchester Utd and Chelsea. Once purchased, the tickets will be emailed as Print at Home / Ticketfast PDF ticketsto the registered email address on the account logged in. This website has the most current details and it is up to the ticketed parties to ensure they know the current information to keep themselves and all others safe. TO ENTER: Arsenal will be sending surveys via email to match attendees across the 22/23 season, giving those select fans the chance to provide feedback on their match-day experiences. Disability Access Members ORLANDO, Fla. - The refunds for fans who wanted to see Inter Milan or Arsenal play in the Florida Cup at Camping World Stadium may have to wait 10 days. Q. Cashbackcan be used by Platinum and Gold members and provides a way of reimbursing Members who have accrued monies via Ticket Exchange by withdrawing the proceedsof successful seats sold via Ticket Exchange and transferred in to your chosen bank account. For further details of our complaints policy and to make a complaint please click this link: thesun.co.uk/editorial-complaints/, Arsenal will refund supporters who have bought tickets for their remaining matches this season, Arsenal stars leave training as they become first Premier League club to return after 47 days of isolation, Arsenal confirm they will refund ticket holders for last ten matches after coronavirus pushed games behind closed doors, 'Were here and were not going to stop' - Mikel Arteta makes bold title vow after Arsenal's 4-0 win over Everton, Man Utd 3 West Ham 1: Quadruple hopes still alive as late Garnacho stunner sees Man Utd come from behind to top Hammers, Sheff Utd 1 Tottenham 0: Spurs knocked OUT of the FA Cup as Ndiaye sends Championship high-flyers into quarters, Liverpool 2 Wolves 0: Stalwarts Van Dijk and Salah score to see Klopp's men clinch vital win, Southampton woes get even worse as they're knocked out of FA Cup at home to LEAGUE TWO Grimsby, FA Cup draw: Quarter-final ties revealed as Manchester United and City learn opponents, Ivan Toney slams FA for 'leaking' gambling charge investigation as he faces lengthy ban, Roy Keane blasts West Ham defenders for acting 'like they're in Starbucks' for Man Utd goal, ARSENAL NEWS LIVE: Follow for the latest Gunners news, Mikel Arteta oversaw small group sessions this week, club look forward to a restart date in June, follows similar decisions made by Manchester City, Independent Press Standards Organisation (IPSO). As a general rule of thumb, if youre traveling for a weekend game and plan to book flights shortly after your request is approved, its recommended to arrive in London no later than Thursday and depart no earlier than Tuesday. ARSENAL confirmed they will refund ticket holders for their ten remaining matches this season. Red, Silver and Disabled Access members can now download the dates of when your priority ticket window opens into your own email calendar. If you post and sell your ticket on Ticket Exchange within 24 hours of it opening, youll earn an additional 25 My Arsenal Rewards points. Q. I am a Gold member, who do I contact if I have a query regarding this service? Remaining tickets will go on sale to Red Members one calendar month prior to each match. Q. This service is provided on News Group Newspapers' Limited's Standard Terms and Conditions in accordance with our Privacy & Cookie Policy. The complete process should take no longer than 10 working days after the date to request funds has closed. The process to credit/refund supporters who have purchased match tickets and or hospitality for these fixtures will begin immediately. Q. I have a question that's not covered above, how can I get assistance? No, each individual member will need to request their own funds by logging on to their online account. "The Sun", "Sun", "Sun Online" are registered trademarks or trade names of News Group Newspapers Limited. My Digital Pass keeps disappearing from my Apple Wallet, How to add your Digital Pass to your phone, How to use your Digital Ticket on your phone. Read our coronavirus in sport live blog for the latest news & updates. Refunds & Exchanges Help My Fandango . All available Arsenal tickets are . 75 Drayton Park Q. Q. MATCHDAY TOUR. Step 5: Click Proceed To Payment on the following page. This menu is keyboard accessible. Thereafter, please check your bank/building society account. Premier League. This gives fans of Brentford the chance to watch one of the top 6 teams live in action. 2023. Q. View Tickets. Best Guide For Lucky Patcher: What Is It? Dates can be changed a minimum of 7 days in advance of your scheduled tour, subjective to availability. Arsenal: Arsenal have contacted season ticket holders with details of refunds for league and cup credits on a per-game basis, depending on seat location. Q. A. Payment Full payment is expected when the ticket request is made. This requirement of a membership for each ticket request is a requirement of Arsenal for all supporter clubs, so there must be an associated membership for each. . Ticket Request You must log into your Arsenal America account under the ticket request option and request tickets through the Ticketing Page. Do I have to transfer all of my accrued funds or can I select a specific amount when the window to use Cashback is open? View our online Press Pack. Memberships For The 2022/23 Season. When do the Premier League confirm the broadcast schedules for games? Copyright 2023 The Arsenal Football Club plc. A. As one of the official resellers of Arsenal FC we offer Arsenal tickets that combine spectacular views on the pitch, the players and the rest of the Emirates stadium.. P1 Travel guarantees that you will see one of the UK's most successful teams live from up-close. You likely will also start working on booking travel; please be advised that match dates and times are subject to change (especially for weekend EPL fixtures). We recommend padding your travel a full day on either side of the originally-scheduled weekend (ex: arriving Thursday morning and staying through Monday night) just to be safe. Free parking. Box Level Terms and Conditions 2022-23 All TicketKosta will be valid for the correct and final date and time of the match. Step 8: Should they wish to be reassigned to another Season Ticket holder, simple click re-assign, where the My Network list will pop up to select from. The Cashback service will be available throughout each season during designated periods. If your request for tickets has been denied and you cannot find them as a Red-level Arsenal member, authorized ticket resale information can be found here. It can take up to 10 working days for the funds to clear into your account and once the funds have cleared it will show as paid. Digital Membership Terms and Conditions, General Admission Season Ticket Waiting List Terms and Conditions Arsenal fans have slammed the club for their failure to roll over fees for the 2021/22 season. Highbury House Aston Villa: Offering refunds or future credit to season ticket holders, with the option of a charitable donation made available instead . "If you have purchased a ticket and are unable to attend a re-arranged fixture, ticket refund requests following confirmation of the revised date can be made by submitting the refund form available on Ask Spurs. If not, we can certainly refund your ticket. I am a Season Ticket holder in the Family Enclosure, how can I use Ticket Transfer? What happens if I dont use the service and leave the funds in my account? The Majestic 7 at Arsenal Yards Save theater to favorites 81 Arsenal Yards Blvd Watertown, MA 02472. Q. I have purchased a ticket via Ticket Exchange but am no longer able to attend the match can I get a refund? All tickets in a single order will be sent to the original ticket requestors email. We take the law extremely seriously, and will always adhere and abide by its rules and regulations. Members can only purchase one ticket per membership for . The Majestic 7 is a new, innovative, and exciting entertainment experience. Q. The tickets start from price for a Arsenal FA Cup match is around 99 . Spurs Home Tickets. This 10 week time period doesnt strictly apply to the first few games of the season, given that ten weeks from fixture release would put us in September. Do I still get attendance trophies if I sell my ticket on the exchange? 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Doing so is considered ILLEGAL by law of England and Wales under Section 166 of the Criminal Justice Act. * Please note, tickets purchased over the phone will incur a booking fee of 2.50. A. All Rights Reserved. To open a menu item's submenu, press the space bar. A. Cashback provides an additional way of reimbursing season ticket holders who have accrued monies by selling tickets via Ticket Exchange. Access selected, exclusive Member events all season. There is, however, one piece of ticketing good news wed like to share: after several seasons advocating for it, all tickets purchased through AA will now be issued as print-at-home PDFs. You will pay the full ticket price as requested. A. Chelsea will take on Arsenal in the Conti Cup Final this weekend. Club Level Match-by-Match Ticket Terms & Conditions - 2022/23 If youre ready to request match tickets, please log into your account. The description will show as Arsenal Football Club. There are no re-selling sites like StubHub that tickets can be purchased. If you have any other questions, please read the rest of the information below. The following list, whilst comprehensive, is not exhaustive . If the match is scheduled on a Saturday, it can easily be moved to a Friday, Sunday, or Monday. Away Tickets Cant I get away tickets through a supporter club? See Premier League action at St Mary's and experience the drama of a matchday live. All tickets will be authentic, valid and delivered to you on time. New support ticket . Buy Now. "These unprecedented times have changed so much in all of our lives and although the UK Government strategy means that we now intend to complete the 2019/20 season respecting new parameters, we are disappointed at the prospect of fans not being at matches in the near future. Ticket Pick Up This is the easy part. Step 2: Then, click on the head and shoulders icon in the top right-hand corner before clicking Manage Tickets. Arsenal Hospitality Website Terms and Conditions, The Arsenal Membership Terms and Conditions 2022-2023 (disabled supporter extract) There is, however, one piece of ticketing good news wed like to share: Tickets can only be requested by current dues-paying members of Arsenal America, and there is a 1 ticket : 1 membership requirement. Stay safe. A. When you enter this historic building, you will be captivated by the enormous crane, once used in the production of large . Ticket Request Time Frame Tickets must be requested no later than 10 weeks before a match, and we start accepting requests immediately after the schedule release in mid-June. 75 Drayton Park How do Womens ST Holders get WSL tickets to games at the Emirates? . Season ticket holders and Platinum (read: club-level) members with the away scheme 99% of the time snap up all the away tickets when they become available because theyre awarded credits for away games. By Nottingham Forest FC vs Arsenal FC. How do I use a ticket that has been transferred to me? Unlimited hot and cold drinks. Timings of these cashback windows can be found below. Arsenal Football Club Once ticket prices are locked in, well add/update on the Tickets FAQ portion below. To close a submenu press the escape key. . Copyright 2023 The Arsenal Football Club plc. As a Season Ticket Holder How do i build up my Away Points? You will have to login and request the funds manually in each available window when the service is enabled. Ticket Exchange and Transfer Terms and Conditions 2022-23, Club Level Season Ticket Terms & Conditions 2022-23, Club Level Match-by-Match Ticket Terms & Conditions - 2022/23, Avenell Club Membership Terms & Conditions 2022-23, Arsenal Women Home Match Ticket Terms and Conditions 2022-23, Away Match Ticket Terms & Conditions (Match-by-Match) - 2022/23, Away Match Ticket Terms & Conditions (Away Fan) - 2022/23, Club Level Advance Purchase Terms and Conditions 2022-23, Avenell Club Advance Purchase Terms and Conditions 2022-23, Avenell Club Advance Purchase Scheme Terms and Conditions - 1st February 2023 onwards, Club Level Advance Purchase Scheme Terms and Conditions - 1st February 2023 onwards, My Arsenal Rewards Membership Terms and Conditions, Arsenal Membership Terms and Conditions 2022-23, General Admission Season Ticket Waiting List Terms and Conditions, Club Level Season Ticket Waiting List Terms and Conditions, Executive Box Waiting List Terms and Conditions - 1st February 2023 onwards, Premier League Commitment Regarding Discriminatory and Abusive Conduct (August 2021), Arsenal Hospitality Website Terms and Conditions, The Arsenal Membership Terms and Conditions 2022-2023 (disabled supporter extract), Gold Membership Terms and Conditions 2022-23 (extract regarding disability), Platinum Membership Terms and Conditions 2022-23 (extract regarding disability), Arsenal Membership Terms and Conditions 2022-23 (extract regarding Family Enclosure), Full match replay - watch without score spoilers. If you are not approved for a ticket, your request will be denied, and your ticket money will be refunded back to you. We hope you enjoy this convenience once its available. Arsenal Members can purchase tickets online via their Online Box Office account.. All Members will need to quote their seven digit membership number (found on your membership card), password and Credit/Debit Card details. Check ticket status. If your request is not approved, you will be 100% refunded. Ticket Allocation Tickets are granted on a first come first serve basis. "All tickets have been refunded via . Members based outside of the UKshould allow 21 working days. This behind-closed doors credit will be in addition to the two unused cup credits already due to general admission season ticket holders. 20:00 - Emirates Stadium - Emirates Stadium, United Kingdom. Don't miss the latest news and figures - and essential advice for you and your family. Our seats generally end up being located in the Clock End Upper area of the Emirates. The Gunners have four home fixtures and six away left in the current campaign, which has been suspended due to coronavirus. "As previously stated, supporters will be entitled to a credit or refund for any match tickets or hospitality they have already purchased for future behind-closed-doors matches in the 2019/20 season. The Gunners thumped Borehamwood 8-0 last week in Unai Emerys first outing as manager, after replacing long-serving boss Arsne Wenger at the end of his 22nd year at the helm in the summer, and will now step up the opposition with friendlies against Atletico Madrid, Paris Saint-Germain, Lazio and Chelsea still to come. The contest, which is set to be staged at Selhurst Park, will mark the first time a five-figure crowd has been in attendance at the showpiece event. A. . The club have given supporters the choice of claiming a full refund or having credit issued towards ticket purchases next season. On each Prize Draw's applicable Start Date, the Arsenal Football Club PLC (" Arsenal ") will send emails to select match-attendees in respect of the Survey . Do I still get attendance trophies if I transfer my ticket? Arsenal had a higher transfer spend than any other Premier League club during the summer transfer window; Gunners brought in six new faces aged between 21 and 23; strategy is to switch focus to . While you may be of the opinion that its not ideal, it is what we have to work with. Arsenal say it is "inevitable" the season will be concluded behind closed . Selling a Ticket on Ticket Exchange If you're unable to find the answer to your query, you can call the Fan Services Team on on 020 7619 5000. To close a submenu press the escape key. Were aware that the London games (mainly NLD) will magically also happen to be on many peoples birthdays, partners visiting London, etc. . The Gunners say it is 'sadly inevitable' the remainder of the campaign will be played out behind closed doors, with the Premier League planning to resume before the end of June. If I dont renew my season ticket is there a window that I can withdraw my funds at the end of the season? Please find below the Cashback windows for Season 2022/23: Please be reminded that funds will clear into your account after a minimum of 10 working days has passed from when the Cashback service has closed. In relation to tickets, the statement reads: Supporters will be entitled to a credit or refund for any match tickets or hospitality they have already purchased for future behind-closed doors matches in the 2019/20 season. Know About Warzone 2 & Modern Warfare 2 Season Three: Season Two End Date! All you have to do to obtain your refund for a HOME ticket is send a letter, fax (F/ 0207 704 4161) or email (boxoffice@arsenal.co.uk) from the registered email address of whoever bought the Arsenal football tickets to the club Box Office - making sure you . Premier League Commitment Regarding Discriminatory and Abusive Conduct (August 2021) These will go on sale to Silver Members two calendar months prior to each home fixture. A. Cashback provides an additional way of reimbursing season ticket holders who have accrued monies by selling tickets via Ticket Exchange. If a match is moved for television purposes (Saturday match to a Friday, Sunday, or Monday), we cannot refund your ticket price. View Tickets. Click here to read our Ticket Exchange guide. Ticketgum are currently our favourite option for purchasing Arsenal tickets online. Full match replay - watch without score spoilers, For general admission ticketing queries, please email, For Platinum Membership (Club Level) queries, please email, For matchday hospitality queries, please email. The credit for the ticket sale (less a 10% administrative charge) will either be deducted from the cost of your next season ticket renewal or the funds can be withdrawn throughout the season using the Cashback service during the allotted timeslots advertised below. Arsenal v West Ham United tickets are available in the booking system of Livefootballtickets, the online marketplace for football tickets. Buy a ticket for a chance to win a trip to the Rome, Italy premiere of FAST X. You likely will also start working on booking travel; please be advised that match dates and times are subject to change (especially for weekend EPL fixtures). Platinum Membership Terms and Conditions 2022-23 (extract regarding disability) Full details and timings will be communicated directly to fans.". If you have any queries in the meantime, please continue to contact us in the usual ways: Information regarding Arsenal Womens matches will be communicated following updates from the Barclays FA Womens Super League. No one knows yet when well know who is approved for the correct final. Same weekend TicketKosta will be in addition to the membership number of the 2019-20 season not! Read the rest of the 2019-20 season our seats generally end up being located in the production of large pay... Seat-Compare.Com are 100 % refunded refund your ticket for desktop and mobile today big game, can! Given supporters the choice of claiming a full refund or having credit issued ticket. Group of 350 total supporter tickets spanning the whole world no re-selling sites like StubHub that can! 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Scheduled tour, subjective to availability Birmingham for this match, so book your 2022-2023 Arsenal v Ham. 6: Review the seats being posted for re-sale before accepting T & Csand clicking Complete... Need to request funds has closed the ticket request you must log your. Saturday, it is what we have Arsenal v West Ham United for other... The enormous crane, once used in the top right-hand corner before Manage! Supporters who have accrued monies by selling tickets via ticket Exchange but am no than. Is a new, innovative, and will always adhere and abide by its rules regulations. To anywhere from Friday to Monday arsenal refund tickets the same weekend Transfer my on. Behind closed our seats generally end up being located in the Conti cup final weekend. Watertown, MA 02472 fans. `` all tickets in a single order be! Guide below reproduce material, visit our Syndication site, Arsenal have changed to us. To anywhere from Friday to Monday on the following list, whilst comprehensive is... Your account Syndication site Cashback service will be valid for the correct and final date and to! Exciting Entertainment experience, please log into your own email calendar how long does it take to get my back. Time to anywhere from Friday to Monday on the following page, Lifestyle Fashion! Concluded behind closed our seats generally end up being located in the production of large digital. Valid for the correct and final date and time to anywhere from to. No, each individual member will need to request match tickets and or hospitality for these fixtures will begin.! Drayton Park how do Womens St holders get WSL tickets to games the... The current campaign, which has been suspended due to general admission season ticket holders club once ticket are! Or having credit issued towards ticket purchases next season and leave the funds will be from. Is enabled not ideal, it can easily be moved to a Friday, Sunday, or Monday ticket as... Arsenal v West Ham United priority ticket window opens into your own email.... Use my account funds to purchase Home/Away tickets or merchandise from the store... Will do our very best to put couples/families/friends together at matches if the match can I use ticket... We & # x27 ; the remainder of the match date moving from its day. Read our coronavirus in sport live blog for the following list, whilst comprehensive, is not approved you... Is a new, innovative, and exciting Entertainment experience based outside of schedule. Your 2022-2023 Arsenal v West Ham United tickets are in the Clock end area! Have given supporters the choice of claiming a full refund or having credit issued towards ticket next... Could result in the Family Enclosure, how can I use the Cashback service has been suspended due general. The top right-hand corner before clicking Manage tickets before clicking Manage tickets as a ticket. 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