The specific conditions that apply to your booking can be found in your confirmation. In this elegant space under a canopy of Scandinavian trellised wood, guests can indulge in afternoon tea service, served daily.. That doesnt necessarily make them a great value. 0000658448 00000 n Aboard the Viking Venus, the line's newest ocean-going ship, Clancy was giving an orientation on Santorini, the Greek island that seems to be one of the most Instagrammed places in the world. By mid-2021, the cash collected and rolled forward in 2020 will be gone. By Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Thats fine if youre on an ocean cruise, but for river cruises, make sure youre taking advantage of the local culture. Personally, I think it depends on how much you have tied up in vouchers. https://www.vikingrivercruisescanada.com/my-trip/current-sailings/index.html. The realities of cruising amid sudden COVID-19 surges. Since you only paid $14K, I'll assume you were on a short cruise of under 35-days, so the cancellation terms were: We were due to arrive at the island the following morning, Dec. 24, where a few hundred of us would go ashore for tours of the small towns such as Oia and other island landmarks like the Prophet Elias Monastery, or simply to wander the narrow alleys of Fira and admire the view. If not, you can always grab a few bottles of the good stuff during a shore excursion. 0000618755 00000 n With John Heald at the helm, the voyage promises a week full of laughter, entertainment, and unforgettable experiences. Start planning early, and youll come home a more seasoned traveler with dozens of great stories to tell your family and friends. Two months from now I get the magic e-mail telling me they are canceling my cruise. Here is how it works for US pax. I now have all the original remaining voucher value to use for excursions, "gratuities", beverage package, etc. 1 to explore the world fair. Isnt it funny. Now they have my money and I have a useless piece of paper. Long story short, I prevailed. Even the taxi drivers at that time were pro US because Trump had just taken action against Syria's Bassar al-Assad. If relevant government regulations or guidance prohibits or restricts travel, either within the UK or abroad, then we may have to cancel planned cruises, or amend itineraries or other conditions for travel at short or no notice. Meanwhile, everyone was diligently washing their hands, following social distancing measures, and even properly wearing masks. CANCELLING JUNE CRUISE: That which is already a voucher will be returned to your account as a voucher. To be entitled to a refund, cancellation must be done according to the conditions below. Office have also issued, and will continue to issue, advice which applies to cruises. Guests will sail aboard the Carnival Horizon, a 133,500 gross tons Vista-class cruise ship. I can only speak to what just occurred for us the past days. For bookings made through April 31, 2022, for cruises departing any time in 2022, Viking is permitting its ocean and river customers to cancel within 14 days of sailing and receive a credit for a future sailing. Already pre-pandemic their bonds were assigned Ba2/BB by Moody's which is a below investment grade, speculative junk bond. We canceled our In the Wake of the Vikingscruise a week before final payment on March 1. If we had canceled, it would have been a $250 change fee. The additional 25% is incentive for guests to leave their money with Viking. For detailed instructions, please contact Viking Line office per email. Good for us, though, was that the 2022 cruise was on sale, with specials, and discounts, so we were able to get all those! Our original Viking cruise was booked for July 2020. 0000018000 00000 n Updates. Things are not great to be sure. These . 0000562908 00000 n If youve cruised before, you know that Viking cruises arewell, expensive. CC Help Jenn 19952023, The Independent Traveler, Inc. Full Fare is defined as the full cost of any cruise, land or air component purchased from Viking. No change fees will be assessed, and passengers who opt to cancel will have 24 months to book a new voyage using their credits. `)Y If youre a savvy traveler, you probably know about Viking Cruises. Needless to say, those of us still aboard weren't thrilled about any of this. BAwas very accommodating. I believe many airlines are waiving change fees at this time. So we paid, and in less than a month, got the 125% and thenbooked the Med Odyssey for 9/28/22. We took the 125 % voucher and applied it to the same cruise in summer 2021. I'd boarded the Viking Venus just two days before, in Athens, as headlines about the omicron variant dominated the news and case counts in my hometown of New York City climbed rapidly. So, I had that much more $$$ in the hopper subject to a 125% voucher resulting in quite a bit of voucher credit. Refund according to ordinary terms, also cancellation of a return trip. If you had waited until they cancelled and took the 125% future cruise voucher the trip insurance would have been included. I agree with Roz, if you don't have a TA, contact Viking and request that they extend the date for your final payment due to the situation. Known initially as Bloggers Cruises, the FFS cruises were created to bring together John Healds blog followers and give them a chance to cruise together and have fun. air is received. It took a few hours to swab hundreds of passengers, as we shuffled through the impromptu testing setup in the ship's Star Theater. I am angry at viking as well. The final port of call is Amber Cove. (There were 445 crew members aboard to look after us.) I had picked another cruise, and all our perks, and there were a lot of them, transferred, as did our $1000 deposit. 0000010527 00000 n Viking ocean and river ships, however, differ in size and number of venues. I booked two excursions before they cancelled the cruise. Barcelona - and will be there again in April, 2022. Were not doing any pre or post for this cruise. I canceled just before they did , and I received my 50 percent refund. For the best possible time, youll want to be flexible. Guests will notice that some package prices have been raised considerably, between 5-30% depending on the voyage length. We previously always booked our own air but having to deal with 3 different cancelations last year was a lesson in perserverance and patience. You will be able to leave a comment after signing in, By Users report outages, 'Welcome, Chicago voters end Lori Lightfoot's bid for reelection as mayoral race heads to April runoff, Poll: Trump surges ahead of DeSantis in race to be GOP's 2024 nominee, Study: 1 in 4 trans or nonbinary Black youths attempted suicide in previous year, Meet the Trump-loving lawyer who helped DeSantis take over college, 4 takeaways from the student loan forgiveness arguments at SCOTUS. (If you cancel, it follows the cancellation matrix spelled out in the booking terms and conditions.). The deposited amount cannot be transferred to another person. The first port of call is Bonaire, a small island in the southern Caribbean known for its pristine beaches, crystal-clear waters, and fantastic coral reefs. Viking River Cruises offer a 3.3 percent discount for travelers who pay via e-check, so if youre looking for a way to reduce your expenses, thats a great place to start. CC Help Jenn With that said, some If you want to enjoy a cocktail outside of lunch or dinner service, youll have to pay for the privilege. My other consideration at the time was I had bought A LOT of stock in four cruise lines after they went in the toilet due to covid, so I figured I had enough at-risk without risking a non-public company going BK. We'll send you a weekly newsletter to your inbox. 0000670737 00000 n I forgot to say that in this situation 125% vouchers will be refunded at the 100% amount. Your fare includes a shore excursion in each port of call (including all port charges and government taxes), onboard meals with beer and wine, Wi-Fi access, self-service laundry, spa access, and 24-hour room service. Note that special cruises, charter departures and trips with theatre tickets, opera, concerts and other event tickets may have different terms of cancellation and repayment. The Viking Living Room aboard the 'Viking Venus,' decorated for Christmas 2021. As a private resort destination for Carnival, Amber Cove is crammed with watersports activities, dining opportunities, shopping, shore excursions, and fun attractions. The Risk-Free Guarantee allows guests to change their cruise date up until 24 hours before their planned departureand Viking will waive any fees. How will Viking continue to pay staffand meet expenses? Surely. Besides, the ship was operating at reduced capacity, with only 341 passengers on a ship built to accommodate 930 guests, which made the social distancing a lot easier on board. 62 50 We got a flight (economy class) eventually, but we had to do it ourselves. And even if youre extremely particular about your shampoo, you dont need to bring any onboard. this does not apply when changing within 24 hours before departure. Are we enabling white nationalism by staying on Twitter? The FFS#6 promises to be one of the most exciting cruises of 2024. Vouchers and refunds are based on the amount you paid Viking after any discounts. In one sense, a Viking cruise is like any other vacation: It's what you make of it. 0000005312 00000 n We have a river cruise, Tulips and Windmills, on Viking in April. (And days after I left the Venus, the CDC would advise Americans to "avoid cruise travel, regardless of vaccination status," adding that "the chance of getting [COVID-19] on cruise ships is very high. Implied, I think. It's beginning to look, to me anyway, like those of us who opted for vouchers and rebooked a 2021 or beyond cruise made an unwise choice. The following day the ship will call to Aruba, a beautiful island home to some of the Caribbeans most beautiful beaches, including Eagle Beach and Palm Beach. The most obvious: Pay for the Silver Spirits beverage package, which offers unlimited beers, cocktails, premium wines, juices, espresso drinks, and mineral water for the entire cruise. On a Viking cruise, diners can visit any restaurant without incurring any additional charge. The hotel staff was amazing and took extreme pride in their role and work. In addition, I have a substantial amount of onboard/shipboard credit to use upon sailing. If you don't use the vouchers, you won't be able to get them refunded until they expires 2 years after they were issued. Weve purchased two sets of domestic tickets from Delta since then using that e-credit. Answers lie, How do we heal a broken America? trailer <]/Prev 839367>> startxref 0 %%EOF 111 0 obj <>stream We wanted to for that very reason, but for some reason the Viking fare (for economy) was more than double. When the 23 WC was posted, we again moved from the B2B to the WC. It's like they plucked out of every city the best regional chain and plopped it down in Dubai. Our travel service can transfer the balance. As a bit of a stretch on this topic has anyone canceled an already booked Viking Cruise that Viking had not yet cancelled but which is coming up on final pay date; Did you wait for final pay date or cancel/transfer your booking early? You can also look forward to meeting John Heald, taking photos with him, and joining him for some of his favorite onboard activities. We held off canceling, paid off all three cruises as well as booked shore excursions and Silver Spirits in anticipation of Viking cancelling. (confession: I did not know what to expect - would I be kidnapped?). Maybe someone else will be able to shed some light. Eventually, we were released, but only if we were on Viking-organized shore excursions; Italy had once again closed its door to independent exploration for cruise passengers. Hes traveled extensively during that time, frequently touring the American Southwest as both a musician and a tourist. 1 to see and shop Dubai again. The cancellation matrix is included on your Viking Guest Invoice or can be found at the links given below. Full Disclosure:I did not ask about earlier than Decemberbecause of our work schedules. An easy approach is to sign up for the Viking Weekly, an online newsletter with recommendations, itinerary spotlights, videos, and more. It was the night before we arrived on one of Greece's most iconic islands, and cruise . The pool deck of the 'Viking Venus,' while docked in Valletta, Malta. Another essential download is the Viking Voyager app, which lets you see daily events, plan your cruise program, and book shore excursions, spa appointments, and dinner reservations. I will be 72 by then and while I was planning a trip since september, 2018, my husband passed away, I changed the trip. Closing arguments begin in Alex Murdaugh's double murder trial, Top NFL draft prospect wanted in connection to fatal Georgia crash, Attorney general: Fentanyl 'unleashed on purpose' by Mexican drug cartels, Where is Hoda Kotb on 'Today?' Cancellation matrix, page 3: https://docs.vikingcruises.com/pdf/2-191004_BookingAndSaleTermsAndConditions_wMSP_v4.pdf. 0000006334 00000 n Started June 21, 2021, By CC Help Jenn We have a river cruise, Tulips and Windmills, on Viking in April. I have my heart set on being at the Dubai World Fair in Dec 2021. Guests will sail aboard the Carnival Horizon, a 133,500 gross tons Vista-class cruise ship. But whatever happens, there's . Jun 03, 2020 at 4:02 pm. First, remember that once a voucher, always a voucher. But as I tucked into a dinner of Norwegian salmon and we sailed onward to our final port of Civitavecchia, near Rome, I worried about whether our whole ship was destined to spend the next few weeks in quarantine. Maybe I try to always put myself in the other guy's shoes, but I try to find ways to not feel mad and angry. As one of the apps reviewers puts it: This app is an essential tool for getting the most out of your cruise.. Does anyone know Vikings refund policy on river cruises? If you made your reservation prior to April 30, 2020, then you may cancel up to 24 hours prior to the start of the cruise and still get a voucher (https://www.vikingcruises.com/risk-free-guarantee-through-april-2020.html?_ga=2.151639482.2037751566.1603814687-1589527027.1603064073). Travel + Leisure is published by Meredith Corporation under license from Travel + Leisure Co. Powered by Invision Community. My question is: What will happen to all the value I have assembled if/when the current booking is also cancelled? `)Y:+eW])RvJ+eW]2o7o7WX,. You will be able to leave a comment after signing in, By Vouchers already applied to the cruise payment are returned to your Viking account. The 125% voucher is available only if Viking cancels. For the non-maths out there, to figure out what your cash refund will be multiply the voucher amount by 0.8. And we were still able to take in the gorgeous city of Naples on a guided walking tour from the hilltop neighborhood of Vomero, down to the Piazza del Plebiscito, and past the imposing, Game of Thrones-esque Castel Nuovo. 119-90. Most rooms are also equipped with hair dryers, so while you might want to bring other electric products hair straighteners and curlers, for instance leave the dryer behind. Thanks for your help-. I want to be able to cash out sooner rather than later, should it come to that. Guests looking for serenity will find it in the Wintergarden, our Viking representative says. Let's be honest. In Dubai, shopping was so experiential. The bedroom and walk-in closet of an Explorer Suite aboard the 'Viking Venus.'. b ` endstream endobj 63 0 obj <>>> endobj 64 0 obj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text]/Properties<>>>/Rotate 0/TrimBox[0.0 0.0 595.276 841.89]/Type/Page/PieceInfo>/PageUIDList<0 211>>/PageWidthList<0 595.276>>>>>>>> endobj 65 0 obj <> endobj 66 0 obj <>stream I do note the voucher is transferable, but I don't really want to go into the cruise sales business. Part of the fun of a cruise is getting away from the stresses of your everyday life, and for many of us, that means turning off the smartphone for a while. Drawing its name from the capital of the Faroe Islands, Torshavn is a lively music venue inspired by the romantic jazz lounges of 1940s Hollywood, and its an ideal spot for pre-dinner drinks and after-dinner entertainment, a Viking representative tells us. Matrix is included on your Viking Guest Invoice or can be found in your confirmation inbox. 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Paid off all three cruises as well as booked shore excursions and Silver Spirits in anticipation of Viking.. To expect - would I be kidnapped? ) were assigned Ba2/BB by 's! Believe many airlines are waiving change fees at this time more seasoned traveler dozens... Tickets from Delta since then using that e-credit musician and a tourist your,. Any other vacation: it & # x27 ; s most iconic islands, unforgettable. Fair in Dec 2021 excursions, `` gratuities '', beverage package,.. Specific conditions that apply to your booking can be found in your confirmation measures, and even properly masks! A Viking cruise was booked for July 2020 your account as a voucher Valletta, Malta Med...