Copyright 2023 Empower Brands, LLC. 9:00 a.M. To 5:00 p.M. Attach the Power Cord to the Base Unit and then plug the Power Cord into an outlet. If none of the tips or instructions above have solved the issue please reach out to us support@weberstephen.com or 1-800-446-1071 and well be happy to help get your Weber working properly again so you can get back to grilling! I received my power XL smoke less a year ago at Christmas at that time I ordered a griddle (which I love also and so far no problem with that one) I was told I could spray the grill so it wouldn't stick but that doesn't seem to help and I have cleaned it with a plastic sponge and dishwasher (which I was told I could do)but it still Sticks no matter what Any more ideas on how to fix the problem? This might indicate some other problems, and you might need to consult an expert. How does Power Smokeless Grill transform into an electric skillet?You can turn The Power Smokeless Grill into an electric skillet in seconds by replacing the Grill Plate with the Griddle Plate. Empower Brands, LLC reserves the right to replace the unit with one of equal or greater value. 0000006240 00000 n There is no impact on the price you pay, and this system allows us to maintain our impartiality when it comes to the reviews we post. Use your favorite spices to add flavor just as you would on your outdoor grill. You can turn The PowerXL Smokeless Grill into an electric skillet in seconds by replacing the Grill Plate with the Griddle Plate. Remove them one at a time so that they go into the same position on the new controller. 0000007119 00000 n When the griddle is warming up , it is dripping. Does the grill give food a grilled flavor? The Grill and Griddle Plates, Lid, Drip Tray, and Water Tray should be cleaned after every use. Packaging differs based on retailers. You can check out this troubleshooting guide for some possible fixes! 0000068312 00000 n Send me a new unit with the fan and the cover with screw. Installation, Quick Start Guide See the owners manual for complete instructions and important safety information before using this product., PowerXL Smokeless Grill Plus User Guide IMPORTANT: Unpack all parts from the box and remove any clear or, Your email address will not be published. My smokeless grill is only 4-5 months old. 0000005570 00000 n Economic In-Door & Out-Door Smokeless BBQ Grill. More information at www.burkeandblais.com. 0000013790 00000 n If you do need to clean the heating unit, unplug the unit, allow it to cool completely, and wipe with a damp cloth. Make sure that you evenly distribute the food so that it cooks evenly. The George Foreman GFO240S Indoor/Outdoor Electric Grill is the overall winner because of its smokeless performance during testing and its versatility. When this happens, we say the grill is in bypass. 65 50 Temperature range: 200F to 450F. To remove the Grill Plate or Griddle Plate from the Power Smokeless Grill, use two hands to hold the two metal handles on each side of the Plate. The actual lighting instructions may vary based on which model you own. If you do need to clean the heating unit, unplug the unit, allow it to cool completely, and wipe with a damp cloth. If yours still doesn't work, try the following line of troubleshooting: Check the circuit breaker to see if it tripped as well. Give it a shot. 0000006278 00000 n Designed for indoor and kitchen use. trailer <<1592364985CB4F8C9E7B83461DA46634>]/Prev 643770>> startxref 0 %%EOF 114 0 obj <>stream Both the Electric Fan and Fan Cover are already installed into the unit Base. 0000005409 00000 n Temperature Settings: . Problem with my Traeger. 6. The instructions provided make it easy to know which temperature to use for what you plan to grill. Rates as Low as 0% APR with Affirm. The original and XL edition are 1200W. The PowerXL Smokeless Grill includes a Tempered Glass Lid that prevents splatter and helps keep your countertop clean while Turbo-Speed Smoke Extractor Technology helps keep your kitchen virtually smoke-less. You can grill six burgers or four steaks at one time. 9. The cooking temperature ranges from 200 to 450 degrees and goes up in increments of 50 degrees. Nr grillen er varm renner fettet gjennom risten og forsvinner ned i dryppbrikken under. Like other indoor grills, this runs on electricity and does not produce any smoke or harmful gas. 450 die-cast grill plate locks in juices and flavor with cross-hatch grill marks while consistent heat distribution cooks food to even doneness. Power: 1500 Watts. For your convenience, you can check your order status from this page as well. I would like a replacement. 18. 0000010190 00000 n Frequently asked questions: Vocational, Technical, Trade School. Does the PowerXL Smokeless Grill include a griddle for pancakes? At [protected]. Secondly, place each ear of corn on a piece of foil and top with the olive oil mixture. The Power Smokeless Grill XL measures 22.1" x 13.2" x 9.25". Learn More. Dishwasher safe. You can grill eight burgers or six steaks at one time. Proof of purchase is required. 2150Z202008121384 was the return authorization number provided when they talked to me in mid january. How does the Power Smokeless Grill reduce virtually all the smoke from grilling?The smokeless technology works by using the fan and filling the Water Tray with 1.5 cups water. You can grill . Serves: 4+ Cooking Temperature: Up to 450 . Send me the cover with a screw. Both the Electric Fan and Fan Cover are already installed into the unit Base. I carefully lifted the grill to check and the plastic housing underneath was all melting! POWER Smokeless Grill See owners manual for complete instructions and important safety information before using this product. Also, ensure your lid is completely sealed over the grill, as this helps contain smoke and seal in the flavor. Extra large charcoal bowl with more charcoal can reach 716-932. Incorrect placement of the Drip Pan can cause the heating element not to work. What can I do to address this issue? Specify on the note whether you are requesting a refund or replacement. All-new redesigned best selling power smokeless grill. to preheat the grill. Customer Service Hours: The unit must be assembled correctly for it to heat up. i have teager 22, worked well for 3.5 years but suddenly no power, nothing lights up. 72 0 obj <> endobj xref 72 54 0000000016 00000 n It does not work as a grill. . 0000010518 00000 n 10. I would like it if people gave me $15.99 for nothing ! You may need to grab a pair of pliers and pull the old controllers plug away from the cable plug to get it to release. This product is a scam. They informed me they wont. The Power Smokeless Grill XL measures 22.1" x 13.2" x 9.25". My confirmation order for this grill is [protected] and the last 4 digits on my credit card are 8150. Will the appliance work with 220 voltage or convertor? Add about 2 cups water to the Collection Pan. 13. Its getting on in years, and after this latest winter, it seemed like the grill had smoked its last brisket. What type of utensils should I use to cook on the grill and griddle? Buy low price 2020 New Hot 1200w Smokeless Indoor Table Stone Plate Korean Electric Portable Bbq Grill by Jiangmen Yilian Smart Manufacturing Co.,Ltd, a leading supplier from China. Heat is distributed evenly for perfect grilling without hot spots. Finally, make sure to thoroughly clean the grill/griddle plates after each use. Well i ordered the grill plate in October and as of 1/22/2021 still haven't received it. 3. Is there a secret to getting the griddle to heat up and cook evenly? 0000005009 00000 n 0000005994 00000 n Buy direct and get bonus accessories, free shipping, 90-day money back guarantee & 100% secure checkout on the PowerXL's extra large smokeless indoor grill. Why Won't Your Gas Grill Get Hot? 0000034935 00000 n The company received the grill on Jan 29. This complaint was posted by a verified customer. 0000002029 00000 n The PowerXL Smokeless Grills LED Smart Temperature Control lets you adjust the temperature from 220 F to 450 F with just the push of a button. Read your instruction manual for proper assembly of all the pieces. There are 3 models: GR-200, GR 200-5, and GR-1200. Our technicians use the latest authorized manufacturer tools to help you troubleshoot issues. I called again they told me to call back on the 11th, I called back on the 12th of January they told me that the grill had been sent. The way the PowerXL Smokeless Grill deals with smoke is another superb aspect of the product. If your grill is showing signs of being in bypass the first thing to do is perform a gas leak test, since thats why the safety device was created. Power: 1500 Watts. Place the appliance on a stable, level, horizontal, and heat-resistant surface. 0000006672 00000 n Thank God I am a mechanical engineer as you need all skill to work on this Chinese junk. 0000005856 00000 n 0000015352 00000 n Click here for instructions on performing a gas leak test. How much can I cook on the PowerXL Smokeless Grill? 1. The thing is amazing, churning out delicious meaty meals time and time again. NOTE: With the older model, I couldnt get the fuse out of the housing without fracturing the soldered connections between the fuse and the board itself. The generous cooking area can accommodate multiple steaks or burgers as well as other foods with temperatures that rapidly reach up to 450 degrees. Im a vet and very much into firearms. 500 Returns Road PowerXL Customer Service Guarantee: Here at PowerXL Products, we pride ourselves on our five-star reviews. We were getting ready to use the grill one day to cook burgers for the people coming over for game night. 0000009814 00000 n PowerXL Smokeless Grill On any day in any weather! Simply click www.customerstatus.com24/7, to view current order information, including shipment information. The grill and the griddle came with my purchase. 0000025722 00000 n Then I was given this site to see about getting a $50.00 walmart gift card. 1187 Votes. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features Press Copyright Contact us Creators . To attach the new Plate, use two hands to hold the two metal hands on each side of the Plate. It can be accessed by removing the plastic cap and pulling the fuse out. The further you turn the knobs the lower you are setting the grill. You must put about 1.5 cups of water in the water tray. We apologize for the misprint. NO MORE MONEY TO TRAEGER! Do not use The Power Smokeless Grill until you have read this manual thoroughly. Leave ample air space on all sides of the Unit to facilitate air flow. Wide range of applications: smokeless barbecue grills can be used in barbecue shops, restaurants, hotels, outdoor, balconies, gardens, courtyards, kitchens and other occasions. At this stage my grill started working again. Smokeless Grill is small enough for an apartment, but large enough to feed a hungry family - that's because the entire footprint is edge to edge grilling surface. Place the Drip Tray (D) on top of the Collection Pan/Water Tray (C) inside the Base Unit (A). Copyright 2023 Empower Brands, LLC. How much can I cook on the Power Smokeless Grill?The Power Smokeless Grill has a large 13.75 x 8 grilling surface. When replacing the controller, make sure that the grill is turned off and unplugged. Comment * document.getElementById("comment").setAttribute("id","a9343924a3ad324afa7b4807c50343aa");document.getElementById("afe6277d1c").setAttribute("id","comment"); Save my name, email, and website in this browser for the next time I comment. Smokeless Grill. So looks like controller board is issue Where can I use the PowerXL Smokeless Grill? These lines are for design purposes only. I ordered this the 24th of this month and want to cancel order because I can't reach customer service to buy more to go with my grill. 0000044707 00000 n Is the unit easy to clean? If those instructions didnt work there are a few other things to check. 0000039514 00000 n I ordered this the 24th of this month and want to cancel order because I can't reach customer service to buy more to go with my grill. I still want my griddle. Using the Power Smokeless Grill. Assemble the Unit as shown on page 6. 0000019154 00000 n Be sure to check for doneness, and for further information, check the FDA guidelines athttps://www.fda.gov/food/buy-store-serve-safe-food/safe-food-handling. In reality, theres only three electronic components to this grill: the AUGER, the HOT ROD, and the FAN. I just purchased an American made pellet grill from Pitts and Spitts made in Houston! See the owner's manual for complete instructions and important safety information before using this product. Best part is my money stayed in the USA! Notify me of follow-up comments by email. Page 1 Save These Instructions - For Household Use Only Model: PG-1500 When using electrical appliances, basic safety precautions should Warranty Information Inside always be followed. The PowerXL Smokeless Grills LED Smart Temperature Control lets you adjust the temperature from 220 F to 450 F with just the push of a button. Came out moist and delicious", "For those of us, with severe breathing problems. Where is the grill manufactured?The Power Smokeless Grill is manufactured in China. Replacement Guarantee Policy The PowerXL Smokeless Grill is manufactured in China. Answered 2 years ago by NorthernExposed. Thankfully, Ive got it working again but it definitely took some trial and error, so I wanted to share my troubleshooting process for anyone else who thinks they may have killed their beloved smoker. If they don't find agas leak, the instructions below will get you out of bypass and will keep you from going into bypass in the future. The original proof of purchase is required, and you are responsible to pay to return the unit to us. yes there are some parts but they are just the gril and grease catch pan. The grill sticks no matter how hot it gets or if I spray it (which I was told I could do) I love it, Please tell me how to make it not stick or replace the grill. Leave ample air space on all sides of the Unit to facilitate air flow. The Grill Plate, Griddle Plate, Drip Tray, and Water Tray can be placed in the bottom rack of the dishwasher or washed by hand. BEST OVERALL: PowerXL Smokeless Grill Pro. 0000036598 00000 n Unlike traditional convection ovens, the air fryer grill has five heating elements to ensure and . The slanted grilling grate on power smokeless grills directs fat and oils towards a drip pan underneath, disposing of them before they can create smoke. Staying at home doesn't have to be a drag, even if you're isolating. We offer the original Power Smokeless Grill as well as the Power Smokeless Grill XL. Align the arrows on the Drip Tray (D) with the arrows on the Base Unit (A). If the replacement or refund request has not been acknowledged after two weeks, please contact Customer Service at 973-287-5108. Use your favorite spices to add flavor just as you would on your outdoor grill. Does the grill give food a grilled flavor? Product Description The 5-speed intelligent temperature-adjusting electric oven can easily control the barbecue temperature. Can someone help me figure out what I am doing wrong. After calling the customer service department 6 times, i was told it was shipped. Its always best to register your grill before calling or to at least have the serial number available. Empower Brands, LLC is committed to providing the best products and friendliest customer service. Free Delivery; Returns Policy; Follow Us Empower Brands, LLC is committed to providing the best products and friendliest customer service. Some instruction manuals may state we offer a 60-Day Money-Back Guarantee, but this is incorrect. Proof of purchase is required. 0000000016 00000 n You can locate your order number at www.customerstatus.com. 2. Order status: We here at Thirty-One Whiskey need to pay the bills and keep the lights on. The PowerXL Smokeless Elite Grill measures 21.02 X 11.65 X 6.62. 0000001376 00000 n At the end of the day, it's an electric device and in case of power smokeless grill problems, you can always get it fixed. 4. 0000006054 00000 n Buy indoor smokeless grills direct for free shipping, 90-day money back guarantee & 100% secure checkout on the PowerXL Smokeless Grill Elite Plus. 0000023856 00000 n Your email address will not be published. Once complete youll need a screwdriver to un-hook the temperature probes from the old controller and install them on the new one. Incorrect placement of the Drip Pan can cause the heating element not to work. Includes smokeless grill pro, grill plate, griddle plate, collection pan/tray, glass-hinged lid, 20-recipe griddle booklet, and 21-recipe grill booklet. We expect to ship your order within 30 days. Day after day, we commit ourselves to providing only the highest quality customer service experience possible. My only hope is that you train your customer representatives to take care of the consumer and to make them your number one priority. If you do need to clean the heating unit, unplug the unit, allow it to cool completely, and wipe with a damp cloth. Can I order parts for the grill? Also fuse i removed looked normal, in fact same as one i replaced it with. Does it have a smoky taste?The Power Smokeless Grill imparts the same flavor, texture, and markings as using an outdoor grill. Click here for instructions on performing a gas leak test. Get answers by clicking here. With the newer models, the fuse is in the same general place but it is aligned horizontally on the board. 0000031924 00000 n How do I control the cooking temperature on the PowerXL Smokeless Grill? %PDF-1.4 % What do I do if the Power Button is flashing and the Fan is working but I cannot set the temperature?When the Unit is plugged in, the Unit will beep, the Power Button will flash on and off, and the Fan can be turned on. 3. You can grill six burgers or four steaks at one time. Your PowerXL Smokeless Grill Elite comes with: * Just pay separate $29.99 P&H for PowerXL Duo NutriSealer, "Great grill! The ceramic, nonstick coating means nothing sticks to the surface; food slides right off. Power Smokeless Grill er perfekt til at samle familien rundt bordet til et lkkert mltid. Its a pain to clean up. Click here to get notifications about new complaints of Power Smokeless Grill. Introducing the Taste the Difference Power Smokeless Grill - the only indoor grill with smoke extraction technology. Home FAQs How-To Videos Recipes User Reviews Order Now. Yes. The customer service # is always a busy signal In my case, none of this was working. 0000009676 00000 n Im not sending this unit back again for another $80 dollars when its under warranty. PowerXL Smokeless Grill XL. 12. ["MwhVQK7Irt7P QPPHI,(((Tb( j ATX\`|6c ble+9:& Pc8A i%$X-r0`x }6q bkX3Z0a ,4=+*``pq ""$PCSI#\Fl>uL_da"Mq9C>Jbu` ` >| endstream endobj 66 0 obj <>>> endobj 67 0 obj >/PageWidthList<0 612.0>>>>>>/Resources<>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageC]/XObject<>>>/Rotate 0/TrimBox[21.0 21.0 633.0 813.0]/Type/Page>> endobj 68 0 obj <> endobj 69 0 obj <> endobj 70 0 obj <> endobj 71 0 obj <> endobj 72 0 obj <> endobj 73 0 obj <> endobj 74 0 obj [/Separation/All/DeviceCMYK<>] endobj 75 0 obj [/DeviceN[/Black]/DeviceCMYK 97 0 R 99 0 R] endobj 76 0 obj <> endobj 77 0 obj <> endobj 78 0 obj <> endobj 79 0 obj <>stream 0000031386 00000 n It is dangerous to sell a product that will not let you heat up food to the proper temperature. Over the years I have learned how to rebuild the entire grill. 4. The system is designed with removable parts, which make cleaning your new grill a breeze. My customer service experience for your company is the worst I ever had to deal with in resolving a simple issue of missing lid hardware. Grill as if you were grilling outside on a gas or charcoal grill. What are the lines between the temperatures on the Temperature Dial? How do I control the cooking temperature on the PowerXL Smokeless Grill? Put together on monday 5/4/2020, but the hardware (screws, nuts, bolts etc.) Page 11: 60-Day Guarantee Write the return merchandise authorization number on the outside of the package. You may have to contact the supplier. Be sure to check for doneness, and for further information, check the FDA guidelines at https://www.fda.gov/food/buy-store-serve-safe-food/safe-food-handling. Please check the retail package retail website for what is included with the unit. Very disappointed! Wallingford, CT 06495. The Power Smokeless Grill XL has a jumbo, family-size 15.5" x 9" grilling surface. The smokeless technology works by using the fan and filling the Water Tray with 1.5 cups of water. I called back and spoke to yet another person that basically told the same thing, that I would have to purchase the missing hardware. Pull straight upward to remove the Plate from the Power Smokeless Grill. I bought the powerful smokeless grill yesterday. Built-in fan for smoke extraction. 0000335750 00000 n 0000007666 00000 n They informed me they wont. At 13.5" by 8" and 1500 watts, the Power smokeless grill can fit up to four large steaks, six burgers, or eight pieces of chicken at once at up to 450 degrees. How does the Power Smokeless Grill help me cook healthier?When cooking on the Power Smokeless Grill, fat and oil drain away into the removable Drip Tray. Please sujjest something to get rid of this problem. These parts are not packaged separately. 0000021660 00000 n How does PowerXL Smokeless Grill transform into an electric skillet? To learn how we use your information, see our privacy policy. I also would like to know how to send this grill back without paying for shipping. NOTE: If the Power Smokeless Grill was recently used to cook food, the Plate and its handles will be hot. While were in here, give the cables a quick once-over. Maybe it just wasnt seated right before? were not in the box to attach the handle on the lid hb```b``g`@(A(2H0>m"FA9# "2NK[YPW|s,8,zIQiD\Je)x8lO Pros. Be sure to check for doneness, and for further information, check the FDA guidelines at https://www.fda.gov/food/buy-store-serve-safe-food/safe-food-handling. With the new controller installed, plug the grill back in and try to turn it on. The Grill Plate, Griddle Plate, Drip Tray, and Water Tray can be placed in the bottom rack of the dishwasher or washed by hand. 0000008229 00000 n GRILL - HIGH-INFRARED HIGH-TEMPERATURE GALVANIZED-BODY SMOKELESS 6-BURNER GRILL. Most of the customers have no complaints but according to a few of the customers, this grill has a handful of flaws. This is perfect for when you do not want to go outside and use a gas/charcoal grill. STEP 1Disassemble the packed parts and remove all packaging materials. The griddle is designed to achieve and maintain the 500-degree temperature as advertised and efficiently and easily.